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Canal Insurance Company

Canal Insurance Company

Canal Insurance has been a leader in trucking insurance for over sixty years, is rated A+ by A. M. Best, and has been named one of the Top 50 companies in the P&C insurance industry by Ward Financial Group for ten years in succession. Canal decided to deploy a new claims system to provide more powerful tools to its claims personnel and enhance its service to policyholders and claimants. Canal selected Guidewire ClaimCenter to support the physical damage, liability, cargo, and general liability lines of business.

Canal integrated ClaimCenter with multiple external systems, including policy and accounting systems. ClaimCenter is being deployed on the Apache Tomcat application server and with the Microsoft SQL Server database management system.

"Our claims professionals are very excited to be using Guidewire ClaimCenter. The new system brings our claims process into the twenty-first century, and helps our people complete their work faster and more easily, while maintaining our service quality standards."

- Daniel L. Walker, Vice President of Claim Operations, Canal Insurance Company

"ClaimCenter proves that a small team working in close collaboration can implement a major new system successfully and on time. Guidewire has been a true partner throughout this project and has delivered value that exceeded our expectations."

- Adrian Brown, Chief Information Officer, Canal Insurance Company

"As much as Guidewire told us about flexibility through the sales process, I did not realize just how flexible the product was until I started using it."

- Wanda Toler, Director of Applications and Operations, Canal Insurance Company

Success Story

Guidewire ClaimCenter reduces cycle times at Canal Insurance

On the Record

Video comments by Adrian Brown, CIO and Dan Walker, VP, Claims Operations, Canal Insurance

Case Study

Read the Insurance Networking News case study article "Canal Insurance Streamlines Its Claims Operations"

Press Releases

Canal Enhances Claims and Document Management with ImageRight / Guidewire

Canal Insurance Deploys ClaimCenter

Canal Insurance Selects ClaimCenter

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