Our Customers

Main Street America Group
The Main Street America Group operates four property and casualty insurance carriers: National Grange Mutual Insurance Company, Old Dominion Insurance Company, Main Street America Assurance Company and MSA Insurance Company. The Jacksonville, Fla.-based organization has provided property and casualty insurance products, programs and services to families and small businesses since 1923. With $757 million in direct premium written exclusively by more than 1,100 independent insurance agents, Main Street America insures policyholders along the Eastern Seaboard from Maine to Florida. ClaimCenter will support all lines of business and all phases of the claim process for The Main Street America Group.
"After a thorough evaluation of available claims systems and the option of building internally, we selected Guidewire ClaimCenter. The system's comprehensive functionality, best-in-class technology, automated claim assignment process, and simplified maintenance each played a key role in our decision, along with Guidewire's dedication to its customers' success. We appreciate that Guidewire is serious about the business of claims and that ClaimCenter was specifically designed and built for our business. We eagerly anticipate the increased functionality that Guidewire ClaimCenter will enable us to provide our agent-customers and adjusters, and the ease with which we will be able to make system changes."
- Joel Gelb, Vice President and Chief Information Officer, The Main Street America Group
"It is important to us that a primary Guidewire objective is to make its customers successful. Guidewire has a track record of on-time, on-budget deployments, and we are looking forward to being among them. Our claims department is dedicated to providing the highest quality of service to our policyholders and they will benefit from this enhancement to our process."
- Steve Canty, Senior Vice President, Claims, The Main Street America Group
Success Story
Read about MSA's decision to buy vs build their new claims solutions and about their ClaimCenter implementation project
On the Record
Video comments by Bill Garvey, IT Director, Main Street America Group
Press Releases
The Main Street America Group Selects Guidewire ClaimCenter
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