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Rosgosstrakh

Rosgosstrakh (RGS), headquartered in Moscow, Russia, has selected Guidewire ClaimCenter to support its end-to-end claims process for personal and commercial lines of business in all claims centres. RGS is Russia's largest insurance company with gross written premium of 44.1 billion Roubles (US$1.63 billion). RGS operates over 3,000 branches, regional agencies, sales and claims-handling offices covering every one of Russia's 89 regions. RGS selected ClaimCenter as part of the company's multi-year strategy to transform itself into a modern insurance company based on the highest global standards. Once implementation is complete, ClaimCenter will be used as the single claims management system by more than 3,000 claims adjusters in over 400 claim centers across 11 time zones from Kaliningrad on the Baltic Sea in the West to Kamchatka on the Pacific Ocean in the East and from Murmansk on the northern Barents Sea to Krasnodar in the South.

"We chose Guidewire because of the system's ability to process current and projected transaction volumes and because of how easy it is to configure according to our needs. We were looking for a system which incorporated best practices in claims settlement. We have already started working on the implementation and are very happy with the progress made thus far."

- Ilya Mikhailenko, Vice President - Insurance, Rosgosstrakh

"Rosgosstrakh is leveraging modern, proven technology to transform our operations. We chose ClaimCenter as it enables us to use common processes and a single core system across all our claims offices and provide the best service to our clients."

- Ekaterina Gelfand, Deputy Chief - Claims Settlement Department, Rosgosstrakh

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