Guidewire®

ClaimCenter Benefits

Unlike traditional claims systems, Guidewire ClaimCenter was not designed simply to store static information and process financial transactions. ClaimCenter was built from the ground up to reduce claims costs by making claim handlers more efficient and providing the guidance needed to improve claim outcomes. By ensuring that every claim is handled the right way, the system reduces errors and lowers loss costs, while increasing handler productivity and providing consistent customer service.

Guidewire ClaimCenter is designed as both a powerful end user environment and a control center for reducing leakage, and delivers:

• Guidance: focus handlers on the highest-value activities and help them make the best decisions possible with given information;
• Productivity: facilitate routine tasks and manage the onslaught of activities required by ever-increasing caseloads;
• Coordination: involve multiple participants in a claim to apply specialized expertise where necessary; and
• Visibility: allow supervisors and executives to monitor the claims operation, identify issues, and intervene effectively.