Billing and Customer Service—Your Way
Support for end-to-end billing and receivables management process
Guidewire BillingCenter® is a flexible billing and receivables management system that handles direct, agency, and group/list billing for all lines of business. It provides easy access to the information P/C carriers need to deliver fast, accurate service to customers and agents. BillingCenter automates the billing lifecycle, enables design of a wide variety of billing and payment plans, manages agent commissions, and integrates with any 3rd party system to help insurers get the most from their billing system.
We designed BillingCenter exclusively for the P/C industry—to help you meet the challenge of turning your most frequent customer touchpoint into a positive experience and a competitive strength—and empowering you to deliver insurance the way you've always wanted to.
Win in the markets you want to serve—Give customers more options, letting them choose their payment schedule as well as how they receive and pay their bills.
Deliver superior customer and agent service—Solve customer problems quickly with automated dispute management, and provide fast service to agents with automated commission calculation and payment.
Gain efficiencies through automation—Automate sophisticated billing processes with flexible workflow and business-rule driven control.
Reduce Costs—Identify uncollected earned premium to reduce billing leakage, combine invoices to reduce costs, and leverage equity-based billing to avoid unpaid coverage.
BillingCenter is available as a standalone system or as part of the Guidewire InsuranceSuite™ and can be integrated with legacy systems and third party applications.
- GuideOne Insurance Selects Guidewire Systems for Billing Management and to Augment Digital Channels | July 16, 2015
- NJM Insurance Group Deploys Guidewire Solutions to Increase Their Market Responsiveness and Augment Their Digital Channels | July 9, 2015
- Mutual of Enumclaw Deploys Guidewire Solution for Billing | June 11, 2015
- Red River Mutual Selects Guidewire with Cloud Delivery by EY | April 27, 2015
- La Capitale Selects Guidewire System for Billing Management | March 24, 2015
- Globale Trends und die Versicherungswirtschaft | vb Versicherungsbetriebe 2/2015, May 22, 2015
- Hastings Strikes Deal With Guidewire | Insurance Times, March 23, 2015
- Claims Changes | ITA Pro, February 1, 2015
- Putting Puzzle Pieces into Place | ITA Pro Magazine, October 1, 2014
- Q&A: CIO John Kish on SafeAuto’s Transformation Journey | Insurance Innovation Reporter, March 4, 2014
- Achieving Customer Service Excellence Through Billing (Requires Registration)
- Build vs. Buy: Making the Right Decision (Requires Registration)
- How Your Billing System Can Improve Service, Retain Customers, and Increase Profits (Requires Registration)
Stuck with a billing system that can’t provide the functionality you need? Find out how you can change all that.
Download the Guidewire BillingCenter Brochure
From an IT perspective, we were impressed with the depth of BillingCenter’s out-of-the-box capabilities. In addition, it’s good to know that several features can easily be added if needed.