Billing and Customer Service—Your Way
Support for end-to-end billing and receivables management process
Guidewire BillingCenter® is a flexible billing and receivables management system that handles direct, agency, and group/list billing for all lines of business. It provides easy access to the information P/C carriers need to deliver fast, accurate service to customers and agents. BillingCenter automates the billing lifecycle, enables design of a wide variety of billing and payment plans, manages agent commissions, and integrates with any 3rd party system to help insurers get the most from their billing system.
We designed BillingCenter exclusively for the P/C industry—to help you meet the challenge of turning your most frequent customer touchpoint into a positive experience and a competitive strength—and empowering you to deliver insurance the way you've always wanted to.
Win in the markets you want to serve—Give customers more options, letting them choose their payment schedule as well as how they receive and pay their bills.
Deliver superior customer and agent service—Solve customer problems quickly with automated dispute management, and provide fast service to agents with automated commission calculation and payment.
Gain efficiencies through automation—Automate sophisticated billing processes with flexible workflow and business-rule driven control.
Reduce Costs—Identify uncollected earned premium to reduce billing leakage, combine invoices to reduce costs, and leverage equity-based billing to avoid unpaid coverage.
BillingCenter is available as a standalone system or as part of the Guidewire InsuranceSuite™ and can be integrated with legacy systems and third party applications.
- Wawanesa Selects Guidewire for Rating, Underwriting, Policy Administration, and Billing | April 2, 2013
- Brotherhood Mutual Insurance Company Selects Guidewire Solution for Billing Management | January 23, 2013
- Jewelers Mutual Deploys Guidewire for Underwriting, Policy Administration, Billing and Claims Management | January 15, 2013
- SSQauto Deploys Guidewire for Billing and Claims Management and Extends Guidewire Selection—Adding Rating and Client Data Management | November 8, 2012
- Pacifico Seguros Selects Guidewire for Underwriting, Rating, Policy Administration, Reinsurance, Billing and Claims Management | October 18, 2012
- The Hanover Launches New Billing System | Insurance Networking News, April 3, 2013
- Great American, GuideOne Win Innovation Awards from SMA | Insurance & Technology, September 24, 2012
- Amica Guidewire Contract Validates Billing/Customer-Centricity Nexus | Insurance & Technology, September 11, 2012
- New Harleysville CIO Focuses on the 'Intersection of Service and Profitability' | Insurance & Technology, July 13, 2011
- Start-Up Elephant Insurance Improves Customer Satisfaction and Business Results With Best-of-Breed Approach to Billing | Insurance & Technology, May 3, 2011
- Guidewire Corporate Brochure
- Guidewire BillingCenter Brochure
- Billing Project Starter Kit (Requires Registration)
- Achieving Customer Service Excellence Through Billing (Requires Registration)
- Billing Market Survey Report (Requires Registration)
- Build vs. Buy: Making the Right Decision (Requires Registration)
- Celent - Billing System Vendors: US Property/Casualty Market 2009 (Requires Registration)
- How Your Billing System Can Improve Service, Retain Customers, and Increase Profits (Requires Registration)
Stuck with a billing system that can’t provide the functionality you need? Find out how you can change all that.
Download the Guidewire BillingCenter Brochure
Need to replace your billing system but don't know where to begin?
We created our Billing Starter Kit with you in mind – to give you a jump-start by providing guidance and tools to help you determine the scope of your project.
With BillingCenter, our customer service department will be working on a state-of-the-art application to help make their jobs more accurate, enjoyable, and efficient.