Billing and Customer Service—Your Way

Support for end-to-end billing and receivables management process

Overview

Guidewire BillingCenter® is a flexible billing and receivables management system that handles direct, agency, and group/list billing for all lines of business. It provides easy access to the information P/C carriers need to deliver fast, accurate service to customers and agents. BillingCenter automates the billing lifecycle, enables design of a wide variety of billing and payment plans, manages agent commissions, and integrates with any 3^rd party system to help insurers get the most from their billing system.

We designed BillingCenter exclusively for the P/C industry—to help you meet the challenge of turning your most frequent customer touchpoint into a positive experience and a competitive strength—and empowering you to deliver insurance the way you've always wanted to.

Benefits

Enable Business Agility

Win in the markets you want to serve—Give customers more options, letting them choose their payment schedule as well as how they receive and pay their bills.

Strengthen Customer Focus

Deliver superior customer and agent service—Solve customer problems quickly with automated dispute management, and provide fast service to agents with automated commission calculation and payment.

Increase Operational Efficiency

Gain efficiencies through automation—Automate sophisticated billing processes with flexible workflow and business-rule driven control.

Improve Cash Management

Reduce Costs—Identify uncollected earned premium to reduce billing leakage, combine invoices to reduce costs, and leverage equity-based billing to avoid unpaid coverage.

BillingCenter is available as a standalone system or as part of the Guidewire InsuranceSuite™ and can be integrated with legacy systems and third party applications.