Boulder Claims, LLC, a Third Party Administrator specializing in commercial catastrophe claims management, and Guidewire Software®, a leading provider of solutions to property and casualty and workers' compensation insurers, today announced that Boulder Claims has deployed Guidewire ClaimCenter® as its new claims system.
With completion of a three-month, on-time, on-budget deployment, Boulder Claims is now using Guidewire ClaimCenter for all claim transactions and activities. Effective June 1, 2005, Boulder Claims has responsibility for the administration of all claims emanating from business underwritten by International Catastrophe Insurance Managers, LLC (ICAT). The project included integration of ClaimCenter to ICAT's Aftershock policy administration system and to Oracle Financials for check processing, as well as the establishment of business rules and permissions for process automation.
"Guidewire ClaimCenter provides us with a state-of-the-art claims management system, one with a true thin web client, that is ideal for our geographically dispersed adjusters," said Jeff Baker, president of Boulder Claims. "This enables Boulder Claims to have fully functioning claims experts on site in disaster locations - working every bit as efficiently as they would from office desks. Guidewire helps us provide excellent claims service to our customers in their time of need."
ClaimCenter provides the functionality and flexibility needed by Boulder Claims to meet its most important business objectives. The new system enables Boulder Claims to:
Deploy a web-based claims system to its mobile user base with no software downloads;
Define consistent claim handling processes across multiple adjusters and locations;
Provide anytime, anywhere, permissions-based, secure access to virtual claim files; and
Facilitate automated, business rules-driven reserve routing to external users.
"Guidewire ClaimCenter is the ideal solution for Boulder Claims," said Derek Cochems, chief financial officer, Boulder Claims. "Guidewire understood our tight timetable: it was essential that we complete the installation prior to the beginning of the 2005 Hurricane Season - we were up and running in 3 months and within our budget. We are now looking forward to working with Guidewire to expand the functionality and efficiency of our claims system."
Guidewire ClaimCenter is a leading end-to-end claims system for property and casualty and workers' compensation insurance. ClaimCenter's flexible business rules enable claims organizations to optimize and monitor the claim process. Claims executives can define, enforce, and continually refine their preferred claim handling practices. ClaimCenter's modern technology architecture, web services support, and web client enable lower total cost of ownership in any environment.
"We congratulate Boulder Claims on their new business and welcome them to the growing group of in-production ClaimCenter customers," said John Raguin, chief executive officer, Guidewire Software. "Boulder Claims now has a claim system capable of growing and evolving as their business does. It's the ideal application with which to build a new claims business or better manage an existing one."
About Guidewire Software
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.