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Wawanesa Insurance Selects Guidewire ClaimCenter

Wawanesa Insurance Selects Guidewire ClaimCenter

Guidewire’s claims management system to provide leading Canadian insurer with modern claims handling platform for all its personal and commercial lines of business
WINNIPEG Manitoba and SAN MATEO Calif., September 15, 2009

The Wawanesa Mutual Insurance Company (Wawanesa), which provides coverage to 1.8 million policy holders in Canada and the United States, and Guidewire Software®, a leading provider of flexible core systems to property/casualty (general) insurers, today announced that Wawanesa has selected Guidewire ClaimCenter® as its new platform to manage claims for all lines of business: Home, Auto, Farm, and Commercial.

Wawanesa sought a new core claims processing and management solution to provide the company with a foundation on which to modernize its claim handling processes in order to enhance its customer service offerings and more efficiently operate its claims business. The solution needed to be easy to use, scalable and flexible enough to grow and evolve with Wawanesa’s changing business needs. After a thorough search and review, Wawanesa selected Guidewire ClaimCenter.

“Guidewire’s customer focus, strong industry rating and consistent implementation track record, in both Canada and the United States, really appealed to us,” said Ken McCrea, President and Chief Executive Officer, Wawanesa Mutual Insurance Company. “We are looking forward to the service and operational improvements ClaimCenter will help us realize.”

Guidewire ClaimCenter will help Wawanesa:

  • Enhance its customer service capabilities;

  • Automate processes for operational efficiency and reduced expense costs; and

  • Provide its staff with a modern, easy to use system.

“Guidewire is particularly proud to welcome Wawanesa Mutual Insurance, our sixth Canadian insurer, to our customer family,” said John Raguin, Chief Executive Officer, Guidewire Software. “Wawanesa has a long history of serving customers across Canada and in the United States. ClaimCenter is an excellent foundation to help them take their service capabilities to new levels.”

Guidewire ClaimCenter is a leading end-to-end claims management system, built from the ground up to meet the specific needs of today’s property/casualty (general) insurers. ClaimCenter’s flexible business rules enable claims organizations to define, enforce, and continually refine their preferred claim handling practices in order to optimize and monitor claim processes. ClaimCenter is in use by insurers of all sizes across all product lines to improve speed and accuracy, reduce loss adjustment expense, and enable proactive management of claims.

About Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. ​We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit and follow us on Twitter: @Guidewire_PandC.

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