Skip navigation

Wesfarmers Insurance and Subsidiary Lumley General Insurance New Zealand Select Guidewire for Policy Administration and Billing

Wesfarmers Insurance and Subsidiary Lumley General Insurance New Zealand Select Guidewire for Policy Administration and Billing

AUCKLAND New Zealand and SAN MATEO Calif., September 30, 2010

Wesfarmers Insurance, its underwriting subsidiary Lumley General Insurance (N.Z.) Limited (Lumley NZ), and Guidewire Software®, a leading provider of flexible core systems to general insurers, today announced that Lumley NZ has selected Guidewire InsuranceSuite™ products: Guidewire PolicyCenter® and Guidewire BillingCenter®.

Lumley NZ is in the midst of transforming its core business systems and processes in an effort to provide a more responsive and higher quality service to customers and partners. The company fully deployed Guidewire ClaimCenter® as the initial step in this process in May 2009. The addition of PolicyCenter and BillingCenter will extend business best practices, workflow automation, efficient data capture and access, and operational flexibility to its policy administration, underwriting and billing operations.

“Guidewire systems are easy to use and easy to support; they enable our staff to focus on the most important task of serving our customers and business partners,” said John Lyon, Lumley chief executive officer. “Based on our positive experience working with Guidewire, we felt they were the right partner to help us bring operational efficiencies and state-of-the-art functionality to our policy administration, underwriting and billing systems.”

“Our IT team has gained a lot of invaluable experience and confidence while implementing ClaimCenter,” said Brian Fair, chief information officer, Wesfarmers Insurance. “We will be able to leverage their expertise in implementing BillingCenter and PolicyCenter.”

“We could not be more pleased that Lumley NZ has selected additional Guidewire applications based on their initial experience with us,” said Marcus Ryu, chief executive officer, Guidewire Software. “The Guidewire team is excited about what ClaimCenter has already helped Lumley achieve and we look forward to working with them as they continue their business transformation journey with PolicyCenter and BillingCenter.”

“The transformation of Lumley NZ’s core technology platform will enable us to provide greater innovation in respect of connectivity and solutions for our key partners,” said John Lyon.

“It has been a key business strategy to focus on getting our insurance basics, such as primary systems and process, right. This can only be achieved if functionally rich, fit-for-purpose systems are available. Selecting and partnering with Guidewire through our claims system replacement project which was completed earlier this year, has gone a long way towards delivering on this business goal.”

“We have commenced implementation of PolicyCenter and BillingCenter and expect to begin using the system in the fourth quarter 2010, with full conversion to the new system by end of four quarter 2011.”

“We look forward to working with Guidewire to achieve our business transformation strategy and implementing our new core policy system.”

About Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. ​We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Global Media Contact

Contact Us

Email: pr@guidewire.com

Navigate what's next.