Everest National Insurance Company Deploys Guidewire for Claims Management

Everest National Insurance Company (“Everest National”) and Guidewire Software®, a leading provider of flexible core systems to property/casualty insurers, today announced that Everest National has deployed Guidewire ClaimCenter as its new claims management solution for its commercial lines’ claims. HCL Technologies teamed with Everest National and Guidewire Professional Services to successfully deliver this project. 13,000 claims were converted during the course of the project.

Everest National’s business model changes quickly. The company needed a highly functional, state-of-the-art claims system to help it prepare for the places and type of business it wanted to do. ClaimCenter was selected for its robust functionality and its configuration ease – enabling rapid system changes by Everest National staff. Already the Everest National team has deployed four additional post-production releases since initially going live with ClaimCenter – bringing additional functionality enhancements to its business users.

“The successful implementation of ClaimCenter is a major milestone in our core IT Strategic Plan,” said Barry Smith, Executive Vice President and Chief Administrative Officer, Everest Re Group. “ClaimCenter is giving us much improved visibility into our claims data and is providing the enhanced efficiencies we need to best run our business.”

“ClaimCenter is already enabling us to be much more responsive to changes. Our business users are very happy,” said Indira Morrow, Vice President, Everest National. “This project was a team effort with every person contributing a key piece to its success. Guidewire, HCL, and our own staff really came together to make this project a success.”

ClaimCenter is enabling Everest National to:

• Be more responsive to its business users by quickly making system changes in-house;

• Capture more and better data; and

• Provide better operational reports and on-line management tools.

“We congratulate the Everest National team on its accomplishment,” said Marcus Ryu, chief executive officer, Guidewire Software. “This team overcame significant challenges in the course of its project and is to be commended for keeping its ‘eye on the prize’ and successfully completing its ClaimCenter implementation – on time and under budget.”

Guidewire ClaimCenter is a leading end-to-end claims management system, built from the ground up to meet the specific needs of today’s property/casualty insurers. ClaimCenter’s flexible business rules enable claims organizations to define, enforce, and continually refine their preferred claim handling practices in order to optimize and monitor their claim processes. ClaimCenter is in use by property/casualty insurers of all sizes across all product lines to improve speed and accuracy, reduce loss adjustment expense, and enable proactive management of claims. ClaimCenter is available as a standalone system or as part of the Guidewire Insurance Suite™, and can be integrated to an insurer’s legacy systems or third party applications.