JEVCO Insurance Company (“JEVCO”), a renowned Canadian open market specialty insurer, and Guidewire Software®, a leading provider of flexible core systems to property/casualty (general) insurers, today announced that JEVCO has selected Guidewire ClaimCenter as its new claims management system. JEVCO will implement ClaimCenter for all of its lines of business, which include: standard and non-standard automobile, motorcycle and recreational vehicles product lines through its personal lines division and property and liability, niche commercial automobile and surety through its commercial lines division.
JEVCO wanted to better serve its customers from coast to coast by reducing its initial claim contact times, improving claim cycle times and increasing the quality of service it provided. The company determined that a comprehensive, flexible claims management system built on modern technology was needed. Guidewire ClaimCenter was selected to help JEVCO meet its objectives.
“Guidewire ClaimCenter provides the well rounded functionality that we were looking for in our new claims system,” said Joe Colby, vice president of claims at JEVCO. “We are confident that ClaimCenter will help us reach new levels of productivity and responsiveness in our claims management and customer service efforts.”
Guidewire ClaimCenter will enable JEVCO to:
Increase operational efficiency through automation across claims processes, freeing adjusters to focus on high value tasks and customer service
Improve visibility into its claims operation providing greater internal transparency
Leverage claims handling best practices across its organization to help reduce loss ratios and prevent claims leakage
Readily make system changes to meet changing business and technical requirements
Improve data analytics and reporting capabilities
“Guidewire is pleased to have been selected by the JEVCO team as its claims transformation partner,” said Marcus Ryu, chief executive officer, Guidewire Software. “We are impressed with JEVCO’s focus on improving its service quality and claims handling processes and know that ClaimCenter is the ideal choice to help them achieve success. We look forward to working with them on this project.”
Guidewire ClaimCenter® is a leading end-to-end claims management system, built from the ground up to meet the specific needs of today’s property/casualty (general) insurers. ClaimCenter’s flexible business rules enable claims organizations to define, enforce, and continually refine their preferred claim handling practices in order to optimize and monitor their claim processes. ClaimCenter is in use by insurers of all sizes across all product lines to improve speed and accuracy, reduce loss adjustment expense, and enable proactive management of claims. ClaimCenter is available as a standalone system or as part of the Guidewire InsuranceSuite™, and can be integrated to an insurer’s legacy systems or third party applications.
About Guidewire Software
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.