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SCF Arizona Selects Guidewire for Rating, Underwriting, Policy Administration, Billing and Claims Management

SCF Arizona Selects Guidewire for Rating, Underwriting, Policy Administration, Billing and Claims Management

Guidewire InsuranceSuite™ to help Arizona workers’ compensation provider enhance customer service capabilities and anticipate business growth and change
PHOENIX Ariz. and SAN MATEO Calif., March 27, 2012

The Arizona State Compensation Fund (SCF Arizona), an insurance company that provides workers' compensation insurance in Arizona, and Guidewire Software, Inc. (NYSE: GWRE), a provider of core system software to property/casualty (P/C) insurers, today announced that SCF Arizona has selected Guidewire InsuranceSuite™ as its new platform for rating, underwriting, policy administration, billing and claims management. The company will deploy PolicyCenter (with Rating Management and Underwriting) and BillingCenter first, followed by ClaimCenter.

SCF Arizona selected Guidewire to support their current business and future product development and to provide enhanced operational efficiencies for their growing agency distribution channel.

“We selected Guidewire based on the maturity of its products and the company’s industry knowledge and experience,” said Arnold Jee, director, IT/Applications and Product Development. “We are confident that InsuranceSuite will help us configure and build resources efficiently, keeping costs and time investments to a minimum.”

“We want to provide a great experience for both our agents and customers,” said Rick Jones, senior vice president chief sales and business development officer. “Guidewire InsuranceSuite will enable us to do so as it provides deep and broad functionality for our core operations and has the flexibility to help us quickly and effectively deliver enhanced customer service.”

Guidewire InsuranceSuite will enable SCF Arizona to:

  • Keep pace with changing business needs with system flexibility and configurability;

  • Increase operational efficiency through automation across a common platform;

  • Enable its staff to focus on the most important task of serving its customers leveraging the ease of use the systems offer; and

  • Better respond to the unique needs of its policyholders and agents – with increased speed and accuracy.

“We are proud to have SCF Arizona as a Guidewire InsuranceSuite customer,” said Marcus Ryu, chief executive officer, Guidewire Software. “We recognize that customer satisfaction is a key priority for SCF Arizona, and InsuranceSuite will help them to reach their customer service goals.”

Guidewire InsuranceSuite provides the flexible core systems essential for the mission-critical operations of property/casualty insurers competing in today’s market: underwriting, policy administration, billing and claims. The suite was designed using a modular approach, enabling insurers to select individual applications -- Guidewire PolicyCenter®, Guidewire BillingCenter®, and Guidewire ClaimCenter® -- or a pre-integrated set, driven by their requirements and priorities. InsuranceSuite provides the flexibility insurers need to deliver insurance the way they want to, by rapidly delivering better products and service to their policyholders and agents, while improving underwriting discipline and lowering operational costs.

About Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. ​We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit and follow us on Twitter: @Guidewire_PandC.

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