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Southern Farm Bureau Casualty Selects Guidewire Solution for Claims Management

Southern Farm Bureau Casualty Selects Guidewire Solution for Claims Management

Guidewire ClaimCenter to enable leading Property and Casualty insurer to consolidate multiple claims systems and standardize processes for greater efficiencies and flexibility
RIDGELAND Miss. and FOSTER CITY Calif., September 26, 2012

Southern Farm Bureau Casualty Insurance Company, a leading provider of Property and Casualty insurance in the U.S., and Guidewire Software, Inc. (NYSE: GWRE), a provider of flexible core system software to Property and Casualty (P&C) insurers, today announced that Southern Farm Bureau Casualty has selected Guidewire ClaimCenter® as its new claims management system. Southern Farm Bureau Casualty will be deploying ClaimCenter for its Personal and Commercial Automobile lines first, followed by all other lines of business. Guidewire PartnerConnect™ alliance member, Ernst & Young LLP has been selected to lead the implementation project, with Southern Farm Bureau Casualty and Guidewire working in close collaboration.

Southern Farm Bureau Casualty selected ClaimCenter as part of a broader initiative to modernize its core systems technology and consolidate claims systems across all companies within its organization.

“We decided to expand our partnership with Guidewire as we have been happy with our relationship and with Guidewire BillingCenter®, which we are currently implementing,” said Geoff Mercer, senior vice president of technology at Southern Farm Bureau Casualty. “Guidewire ClaimCenter will allow us to more easily implement new technologies, handle claims processing more efficiently and quickly, and provide our remote workforce with better tools to do their job.”

Guidewire ClaimCenter will give Southern Farm Bureau Casualty the ability to:

  • Eliminate multiple legacy claims systems, reducing time and costs needed for maintenance;

  • Standardize claims processing practices on a single system company-wide, while retaining customer service flexibility;

  • Reduce claims cycle times to ensure fast, efficient customer service, and minimize the impact of claims on clients; and

  • Become a more nimble organization and readily implement new technologies and make system changes to meet changing business and technical requirements.

“We are pleased that Southern Farm Bureau Casualty has expanded its relationship with us and is now a Guidewire ClaimCenter customer,” said Steve Sherry, vice president, The Americas, Guidewire Software. “We admire their dedication to transforming their claims business today and building a foundation which will help them meet their future business and IT objectives.”

Guidewire ClaimCenter is a leading end-to-end claims management system, built from the ground up to meet the specific needs of today’s P&C insurers. ClaimCenter’s flexible business rules enable claims organizations to define, enforce, and continually refine their preferred claim handling practices in order to optimize and monitor their claim processes. ClaimCenter is in use by insurers of all sizes across all P&C product lines to improve speed and accuracy, reduce loss adjustment expense, and enable proactive management of claims. ClaimCenter is available as a standalone system or as part of Guidewire InsuranceSuite™, and can be integrated to an insurer’s legacy systems or third party applications.

About Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. ​We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit and follow us on Twitter: @Guidewire_PandC.

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