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Harford Mutual Selects Guidewire Solution for Rating, Underwriting, Policy Administration, Billing, and Claims Management

Harford Mutual Selects Guidewire Solution for Rating, Underwriting, Policy Administration, Billing, and Claims Management

Guidewire InsuranceSuite™ to help commercial insurer increase operational efficiencies, continue to provide high levels of customer service, and quickly adapt to market changes through ISO Electronic Rating Content
BEL AIR Md. and FOSTER CITY Calif., June 20, 2013

Harford Mutual Insurance Companies (Harford Mutual), a provider of Property/Casualty (P/C) insurance products and services for businesses, and Guidewire Software, Inc. (NYSE: GWRE), a provider of software products to P/C insurers, today announced that Harford Mutual has selected Guidewire InsuranceSuite™ as its new platform for rating, underwriting and policy administration, claims management, and billing. Harford Mutual has also selected Guidewire Reinsurance Management™, Guidewire Client Data Management™, and Guidewire Standards-based Templates.

As part of its technology upgrade strategy, Harford Mutual sought new core systems that would help it increase its operational efficiencies and maintain its high service levels to its customers, both policyholders and agents.

“We receive consistent feedback from our agents that one of our most significant strengths is our responsiveness to their requests and suggestions for system enhancements or new tools to help them do their jobs,” said Stephen Fabian, vice president and chief information officer, Harford Mutual. “Guidewire InsuranceSuite will help us continue to provide high levels of service to our agents and support us in reaching our other strategic goals.”

InsuranceSuite will enable Harford Mutual to:

  • Gain the ability to quickly adopt new revisions and make rate changes through ISO Electronic Rating Content;

  • Increase the ease of doing business for agents;

  • Easily configure the solution’s features and functionality to address the organization’s specific requirements; and

  • Enhance operational efficiency across the organization by standardizing policy administration, billing management, and claims handling processes on a common platform.

“We are pleased that Harford Mutual has selected Guidewire InsuranceSuite as well as Guidewire’s Rating, Reinsurance, and Client Data Management add-on modules,” said Steve Sherry, vice president, The Americas, Guidewire Software. “We recognize Harford Mutual’s commitment to strategic growth, and we look forward to working with them to help them achieve their business and IT goals through this project.”

Guidewire InsuranceSuite powers the mission-critical operations of property/casualty insurers competing in today’s market. The suite was designed using a modular approach, enabling insurers to select individual applications -- Guidewire PolicyCenter®, Guidewire BillingCenter®, and Guidewire ClaimCenter® -- or a pre-integrated set, driven by their requirements and priorities. InsuranceSuite provides the flexibility insurers need to deliver insurance the way they want to, by rapidly delivering better products and service to their policyholders and agents, while improving underwriting discipline and lowering operational costs.

About Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. ​We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit and follow us on Twitter: @Guidewire_PandC.

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