Skip navigation

Guidewire Selected by Farmers Insurance℠ to Enhance Customer Experience and Simplify Internal Processes

Guidewire Selected by Farmers Insurance℠ to Enhance Customer Experience and Simplify Internal Processes

U.S. insurer taps Guidewire to boost its ability to engage and empower its customers, agents and employees
FOSTER CITY Calif., July 22, 2015

Guidewire Software, Inc. (NYSE: GWRE), a provider of software products to Property/Casualty (P/C) insurers, today announced that Farmers InsuranceSM, one of the nation’s largest multiline insurers, has selected Guidewire PolicyCenter® and Guidewire Rating Management™ for its Personal Lines business. Farmers InsuranceSM had $18.6 billion in direct written premium in 2014.

The technology platform will integrate various underwriting and policy administration systems to accelerate the insurer’s customer-centric approach to serving consumers and will help Farmers agents and employees to efficiently deliver a positive customer experience.

“This is a big step forward for Farmers and our customers. Farmers is focused on making customers smarter about their insurance decisions, and our investment in the right technology helps us keep that promise,” said Jeff Dailey, chief executive officer, Farmers Group, Inc. “We’re looking forward to working with Guidewire, and to putting additional technological muscle behind our customer-focused philosophy and practices.”

“Guidewire is honored to be entrusted to serve as the core policy system to Farmers, a pre-eminent top tier insurer,” said Marcus Ryu, chief executive officer, Guidewire Software. “The Farmers brand, scale, breadth of products, national agent network and employees are great assets in adapting and succeeding in an ever more dynamic and digital future for the property and casualty industry. We are committed to serving Farmers in this journey and for many years beyond.”

About Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. ​We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Global Media Contact

Contact Us

Email: pr@guidewire.com

Navigate what's next.