Blog Archive

2013

When we embarked upon building what eventually became known as Guidewire Live, we started with our customers. What problems were they struggling with and what unique assets could we bring to bear to help them solve those problems? We didn’t think a lot about what to call it or what category it fit into. But naturally, people asked and so we needed to come up with some answers: It’s a network. It’s a hosted platform of apps. It’s a community of insurers.... Read More >
In this Guidewire Smart Approach Blog post, I am going to talk about a very important person that you probably don’t think about when you are planning or executing your Guidewire implementation project. This person is what I call, “The Protagonist”. The Protagonist is a customer resource that embraces Guidewire systems and the change they will bring to your organization.... Read More >
In this installment I am taking a departure from my normal, "Keys to Success," thread and instead providing a glimpse into the concept of the Implementation Workshop which we (Guidewire) use when working with insurers looking to replace their core systems.... Read More >
I was recently working with one of the people responsible for a large Guidewire program. Their responsibility included keeping the team on track throughout an implementation project. As part of this work, we (Guidewire) made several recommendations that are intended to maintain momentum and lead to a healthy project assessment.... Read More >
Big data is like toilet paper. One-ply, two-ply, single roll, double roll, ultra roll – lots of choices and no humanly comprehensible way to make an honest comparison. Every package says it’s the biggest and the softest. So much confusion for such a mundane task. It’s a microcosm of our problem with big data, isn’t it? Every day, for even the smallest decisions, we’re overwhelmed with data.... Read More >
Core beliefs are very helpful– to help teams execute, to stay consistent through good times and stressful times, to provide a code of conduct. We at Guidewire have core beliefs both at a company and team level. For example, our professional services team has developed core beliefs based on our experiences from more than 200 implementations that help us to provide a consistently high level of service to our customers.... Read More >
Fraud….  For anyone in insurance, the word causes furrowed eyebrows and grim looks. It’s out there and we know it. It costs the global insurance industry tens of billions of dollars annually and has been around since the advent of insurance. Still, much of the work on ‘prevention’ has only occurred post-claim, mitigating the damage done and creating punitive precedents to discourage would-be fraudsters. Is it time for that to change? I think so.... Read More >
The world of insurance has been changing at an ever-increasing pace.  Gone are the days when carriers could establish a product mix, develop technical solutions and ride the wave for decades.  Now, insurance carriers need to continually reinvent and transform themselves to create, maintain or... Read More >
Vegas-style WWE wrestling as is now seen on TV. These were old fellas, who probably worked the mines when they weren’t dressed in leotards rolling around an unused school gym. My favorite wrestler went by the moniker Big Daddy, a brick wall of a Yorkshire man whose real name was Shirley Crabtree.... Read More >

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