Partner Perspective

Recently, we’ve seen increasing interest from small-to-mid-sized carriers in transforming their policy administration systems. One of the biggest considerations for this type of business transformation is organizational change management. Organizational change management is one of the hardest areas to change, but is key not only to minimize disruption during the change, but also to enable adoption and realization of the business benefits.... Read More >
Converting a policy administration system is not an easy job or investment. A poorly-done conversion can result in inadequate resources and inaccurate data, leading to skepticism about the system’s quality, lower productivity and a negative impact on the bottom line.... Read More >
Part Two – Tracking Key Metrics and Identifying Readiness... Read More >
Part One – Key Metrics Needed for Identifying Readiness... Read More >
The business transformation journey often requires a systems transformation to enable the business to be more agile in the market, improve customer loyalty and satisfaction, while optimizing cost structure. For system transformation or upgrades using agile, the question of how do you know when you are done frequently arises.... Read More >
There has been a lot of buzz in the industry around Risk Based Testing. Before we talk about this, let’s agree on why we do testing. Testing is basically a component of a risk mitigation strategy for any project, regardless of the size. The objective of testing is to uncover defects that may lead to undesirable results for the system users and for the organization. The potential for undesirable results are generally referred to as risk.... Read More >
I was thrilled to read the article published last October in the Harvard Business Review entitled, “Data Scientist: The Sexiest Job of the 21st Century" (Thomas H. Davenport and D.J. Patil, Harvard Business Review, October 2012).... Read More >
I admit it, like many other North Americans I am a junkie for reality TV.  So when I recently sat down to think about the best practices for selecting a System Integrator partner, I immediately associated the idea with shows like, “Millionaire Matchmaker,” “Ready for Love,” and “The Bachelor”.  Corny as it may seem, picking a partner in business is similar to picking a partner for life.... Read More >
The world of insurance has been changing at an ever-increasing pace.  Gone are the days when carriers could establish a product mix, develop technical solutions and ride the wave for decades.  Now, insurance carriers need to continually reinvent and transform themselves to create, maintain or... Read More >

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