Alfa Insurance

Product: InsuranceSuite, PolicyCenter, BillingCenter, ClaimCenter
Line of Business: Commercial, Personal
Region: Americas

As an outgrowth of the Alabama Farmers Federation, Alfa Insurance Companies began in 1946 to provide quality fire insurance to federation members, who were primarily farmers. Today Alfa® offers an array of insurance coverages including property and automobile to its clients and has also become known for superior customer service. Alfa and its affiliates now provide insurance and other financial services to more than 1 million customers in 11 states.

Alfa Insurance selected InsuranceSuite as part of an organization-wide transformation initiative. By consolidating its existing legacy systems, Alfa Insurance will simplify its infrastructure to reduce system maintenance costs, streamline business processes, and gain the flexibility needed to remain competitive in an evolving market.

We chose to partner with Guidewire on this project for several reasons. Because of the wide array of products Alfa now offers across Property, Vehicle, Farm, and Commercial lines, we needed a suite of integrated systems that could potentially handle all of these lines as well as provide us with a customer-centric method to service our customers.
Jeff Frazee, Chief Information Officer, Alfa Insurance

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