Aviva Italy


Aviva Italy

Accelerating digital disruption

  • Developed and delivered a digital offering and platform in 6 months

  • Reduced the time needed to create products and get them to market from months to weeks

With Guidewire, Aviva Italy created a fully digital, omnichannel-enabled platform. We’re in a much better place now than we were just a year ago.

Ignacio Izquierdo Saugar

Aviva Italy
insuranceSuite Quote Image

How Aviva Italy engages, innovates, and grows efficiently

To penetrate the Italian General Insurance (GI) market, in which many consumers don’t trust insurance companies, Aviva Italy knows it needs to be customer-centric, innovative, and simple. The insurer adheres to these three pillars, according to CEO Ignacio Izquierdo Saugar.

“We’re the fastest-growing top player in the life business in Italy,” he says. “We reached the fifth position in 2018, and innovation has been the key element of that. On the GI side, we’d like to replicate this disruptive approach. Guidewire InsuranceSuite and our partnership with Guidewire are playing an important role in this.”

About Aviva Italy

Headquarters: Milan, Italy
Operations: Italy
Business Lines: Commercial, Personal

Guidewire products that make it happen

product insurancesuite

Engage, innovate, and grow efficiently with the most advanced insurance platform in the world.

product insurancesuite

Engage, innovate, and grow efficiently with the most advanced insurance platform in the world.

product policycenter

Deliver the insurance products that your policyholders need where and when they want them.

ClaimCenter - Introduction Image

Resolve claims faster, exceed customer expectations, and ignite innovation with the P&C industry's most trusted claims management solution.

Billing Center

Create an exceptional customer experience with a balance of prebuilt models and flexible architecture that support all the ways your policyholders pay—today, tomorrow, and into the future.

Guidewire Cloud - Introduction Image
Guidewire Cloud

Turn innovative ideas into results with a platform uniquely engineered for continuous improvement in the P&C industry.

Want to learn more?

Related stories


Admiral Group plc

By introducing Guidewire digital capabilities, Admiral Group replaced their customer and broker self-service portals.

Read more
Guidewire Macif


In 10 months, MACIF implemented cloud-based core systems to increase operational efficiencies for commercial motor business.

Read more
Saga Services Limited Customer Logo

Saga Services Ltd.

Saga Services transformed its business operations, enabled innovation, and enhanced customer service with Guidewire.

Read more


In just 60 days to production, Guidewire InsuranceSuite enabled FRIDAY to fill a gap in the market.

Read more