Digital passion fuels business growth
When we started running Guidewire, we became the first insurer in Brazil to have a 100% digital customer journey.
Marcos Centin Dornelles
360° view of the entire customer journey throughout the product lifecycle
Gained agility in building new products, differentiated service offerings, and benefits tailored to unique customer demands
How Caixa Seguradora engages, innovates, and grows efficiently
With more than 40 products in its portfolio, Caixa Seguradora offers insurance solutions and pension plans and is the fifth largest insurer in Brazil. Caixa Seguradora enjoys a successful partnership with the French insurance company CNP Assurances and Caixa Econômica Federal―the largest agent of public policies in the Brazilian government.
Caixa Seguradora heard the call for innovation as it focused on servicing its 11 million customers―the way they wanted to receive service. “The customer is our starting point. We understand that customers are increasingly looking for easily accessible solutions,” said Marcos Centin Dornelles, Director of Diverse Risks at Caixa Seguradora.
About Caixa Seguradora
Headquarters: Brasilia, Brazil
Business Lines: Personal
Guidewire products that make it happen
Engage, innovate, and grow efficiently with the most advanced insurance platform in the world.
Deliver the insurance products that your policyholders need where and when they want them.
Resolve claims faster, exceed customer expectations, and ignite innovation with the P&C industry's most trusted claims management solution.
Create an exceptional customer experience with a balance of prebuilt models and flexible architecture that support all the ways your policyholders pay—today, tomorrow, and into the future.
Want to learn more?
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