Elephant Insurance

Product: InsuranceSuite, PolicyCenter, BillingCenter, ClaimCenter, Guidewire Digital, Guidewire Live Analytics
Line of Business: Personal
Region: Americas

Elephant Insurance, founded in 2009, is a direct-to-consumer (web and phone) automobile insurance company. Headquartered in Richmond, VA, Elephant Insurance Services, LLC and Elephant Insurance Company are wholly owned subsidiaries of Admiral Group, plc. Elephant believes people who like what they do, do it better and encourages a climate of individual contributions, long-term commitment, and profitable growth.

After successfully implementing Guidewire BillingCenter™ and Guidewire ClaimCenter™, Elephant Insurance decided it needed to update its policy system with one that increased its customer service capabilities, enabled better underwriting risk analysis, and had the flexibility to grow with its business. Elephant Insurance is now live with Guidewire PolicyCenter™.

We found Guidewire products to be of the highest caliber, and PolicyCenter is no exception. This, coupled with our positive experience working with the Guidewire team was confirmation that PolicyCenter was the ideal choice to help us meet our underwriting and policy administration initiatives. We are happy that we are now able to leverage the power of the full suite of Guidewire systems. We are pleased with the initial benefits we are already receiving from PolicyCenter and the fact that we can now communicate with and serve our customers according to their preferences.
Tim MacAleese, Deputy Director, Chief Financial Officer, Elephant Insurance

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