Product: PolicyCenter, BillingCenter
Line of Business: Commercial, Personal
Region: Asia-Pacific

FMG is a New Zealand rural insurer formed by farmers for farmers over a century ago. The company prides itself on being New Zealand owned and operated and deals directly with its customers.

FMG implemented Guidewire PolicyCenter™ and Guidewire BillingCenter™ to provide a strong foundation to support ongoing business growth, increase its levels of client service, and more quickly bring products to market. The organization also sought systems based on an open technology architecture. FMG is currently in production with PolicyCenter and BillingCenter across all of its lines of commercial and consumer business after deploying the systems simultaneously.

We are confident that our selection of Guidewire PolicyCenter and BillingCenter will help us more efficiently manage our underwriting, policy administration, and billing operations. Guidewire’s impressive track record of project success and their specialization in general insurance confirms that they are an ideal partner for us.
Chris Black, Chief Executive, FMG
Feedback from across the business (including front-line roles and senior managers) about PolicyCenter and BillingCenter has so far been very positive. Employees are getting through new business work more efficiently and effectively thanks to the capabilities of the systems. For example, having automated underwriting rules for our new business clients allows our underwriters to spend more time on client needs.
Geoff Yeats, General Manager, Business Information Services, FMG

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