Harford Mutual Insurance Companies

Product: InsuranceSuite, PolicyCenter, BillingCenter, ClaimCenter
Line of Business: Commercial, Workers' Comp
Region: Americas

For more than 170 years the Harford Mutual Insurance Companies have been providing their clients with insurance coverage tailored to protect their businesses. The Harford Mutual Insurance Companies have grown from a small local insurer serving homeowners and farmers in rural Bel Air, Maryland, to a regional company that offers a range of programs designed to protect the business assets of clients in seven states and the District of Columbia.

As part of its technology upgrade strategy, Harford Mutual sought new core systems that would help it increase its operational efficiencies and maintain its high service levels to its customers, both policyholders and agents. Harford Mutual has selected Guidewire InsuranceSuite™ as its new platform for rating, underwriting and policy administration, claims management, and billing. The company has also selected Guidewire Reinsurance Management™, Guidewire Client Data Management™, and Guidewire Standards-based Templates.

We receive consistent feedback from our agents that one of our most significant strengths is our responsiveness to their requests and suggestions for system enhancements or new tools to help them do their jobs. Guidewire InsuranceSuite will help us continue to provide high levels of service to our agents and support us in reaching our other strategic goals.
Stephen Fabian, Vice President and Chief Information Officer, Harford Mutual Insurance Companies

Related Customer Stories