Jewelers Mutual Insurance Company

Product: InsuranceSuite, PolicyCenter, BillingCenter, ClaimCenter
Line of Business: Commercial, Personal
Region: Americas

Jewelers Mutual Insurance Company (“Jewelers Mutual”), the only company specializing exclusively in jewelry insurance in North America, has selected and deployed Guidewire InsuranceSuite as its new platform for underwriting, policy administration, billing, and claims management. Jewelers Mutual simultaneously implemented all three core InsuranceSuite applications to first service its personal lines of business, and will subsequently extend the new functionalities to its commercial lines operations. 

Jewelers Mutual is currently in production with Guidewire InsuranceSuite in all of the 50 United States and in 9 Canadian provinces (all provinces except for Quebec). InsuranceSuite is enabling Jewelers Mutual to better respond to the unique needs of its policyholders and agents; reducing time to market for new products; improving data analytics and reporting capabilities, and enhancing operational efficiencies across its core functional processes.

We found a great partner in Guidewire. We faced a high level of complexity due to our previous systems and the need to implement all three systems within InsuranceSuite at the same time. We truly believe we wouldn’t have been as successful if we hadn’t been working with Guidewire on this business transformation.
Joel Matthies, Chief Information Officer, Jewelers Mutual Insurance Company
We are proud of our successful implementation of Guidewire InsuranceSuite, a major milestone in our ongoing business transformation. We are already receiving several benefits from InsuranceSuite, and we are confident that we now have a platform that will help us meet our current and future IT and business goals.
Darwin Copeman, President and Chief Executive Officer, Jewelers Mutual Insurance Company

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