Mercury Insurance Group

Product: InsuranceSuite, PolicyCenter, BillingCenter, ClaimCenter, Guidewire Digital
Line of Business: Personal, Commercial
Region: Americas

Mercury Insurance Group, a multi-line insurance organization, has selected and deployed the Guidewire InsuranceSuite™ as its policy administration, billing and claims platform for its homeowners business. Guidewire InsuranceSuite applications (PolicyCenter, BillingCenter and ClaimCenter) were deployed simultaneously to enable the carrier to expand its business and enhance its customer and agent experience.

The Guidewire InsuranceSuite is enabling Mercury to improve the speed at which the company is able to expand its product portfolio and regional focus; increase efficiency and effectiveness across all aspects of the insurance lifecycle; and leverage IT skills across a common technology platform, enabling a quicker response to the needs of the business while also reducing maintenance costs.

Mercury’s goal is to provide great service and market-leading solutions for our agents and customers. We believe it is essential that we make strategic investments in well-architected platforms that are robust, nimble and flexible. We selected Guidewire for their reliable track record and integrated core P&C platform that will give us the ability to innovate and allow us to quickly adapt to our customers’ changing needs.” “We believe we will make the most of our investment by implementing a packaged set of solutions from one vendor. We felt Guidewire’s PolicyCenter, BillingCenter, and ClaimCenter, were very strong as individual offerings, but together they would provide even more benefits, such as greater flexibility for business expansion and a simplified maintenance process.
Allan Lubitz, Senior Vice President & Chief Information Officer, Mercury Insurance Group

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