PZU

Product: BillingCenter, PolicyCenter, Add-on Modules
Line of Business: Personal, Commercial
Region: EMEA

PZU is the market leader in the Polish insurance services market, particularly in non-life insurance, with a 32.9% (together with Link 4) market share as at the end of Q2 2015. It is the oldest Polish insurance group offering a broad range of insurance and financial products. The principal product group offered by PZU is motor insurance for retail and corporate clients. PZU Życie is the market leader in Polish life insurance services in terms of regular gross written premiums – a 43.4% market share as at the end of Q2 2015.

PZU implemented Guidewire PolicyCenter® and Guidewire BillingCenter® as its next generation platform for non-life sales, underwriting, policy administration and billing operations. Additionally PZU has incorporated Guidewire Rating Management™, Guidewire Reinsurance Management™, and Guidewire Client Data Management™.

Everest transformation initiates a long-term process and culture change, and also facilitates significant competitive advantage. The implementation, lasting from 2012 to 2016, is an important milestone in executing PZU 3.0 strategy, building a solid foundation for further growth. With more than 30,000 users, the platform is the major tool for all PZU sales channels.

Thanks to advanced Guidewire solutions our sales channels are able to deliver the best quality of customer service, now and in the years to come. We effectively succeeded in transforming our business processes and IT architecture. We are certain the solutions implemented will result in further strengthening PZU as a market leader and will bring a significant improvement in delivering the best experience to our customers
Maciej Jagielski, Development and Business Transformation Director, PZU

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