SBI Insurance

Product: InsuranceSuite, PolicyCenter, ClaimCenter, BillingCenter
Line of Business: Personal
Region: Asia-Pacific

SBI Insurance started operations in January 2008 as a new type of Japanese Internet non-life insurer and is jointly owned by SBI Holdings, Aioi Insurance, and SOFTBANK.

SBI Insurance implemented Guidewire InsuranceSuite™ as its core system to support the expansion of new, high-quality services. This marked the first domestic implementation of Guidewire InsuranceSuite by a Japanese Property/Casualty insurer.

SBI Insurance successfully implemented InsuranceSuite in support of its new insurance service offering to expand its business and further improve its competitiveness. The new system not only needed to cover the complete range of functionality necessary to conduct general insurance business, but also needed to have the kind of system architecture that enables high levels of flexibility and scalability, in line with SBI Insurance’s information systems policy of “compact systems” and “compact operations.” After careful comparison and evaluation of several available systems, SBI Insurance selected and deployed InsuranceSuite for rating, underwriting, policy administration, billing, and claims management.

SBI Insurance has maintained the delivery of customer-centric services as its vision since the company was founded. We have endeavored to provide our customers with high-quality services that leverage the benefits of web-based services at the lowest insurance rates in the industry. Guidewire Software’s product vision is very close to our own. Guidewire provides highly accomplished solutions and consulting services with the premise that, in the final analysis, we operate the system ourselves. The result is that we will be able to implement a system that meets our demands in terms of superior quality, agility, and cost-effectiveness.
Kazunosuke Fujioka, Director, SBI Insurance, SBI Insurance
SBI Insurance has focused on delivering customer-centric services since the company was founded. We have endeavored to provide our customers with high-quality services that leverage the benefits of web-based services at the lowest insurance rates in the industry. Guidewire’s product vision is very close to our own. Guidewire provides well thought-out solutions and consulting services that will allow us to reach self-sufficiency in operating the system. As a result, we will be able to implement a system that meets our demands in terms of superior quality, agility and cost-effectiveness.
Kazunosuke Fujioka, Director, SBI Insurance

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