SSQ General Insurance (SSQ)

Product: InsuranceSuite, PolicyCenter, BillingCenter, ClaimCenter, Guidewire Digital, Add-on Modules
Line of Business: Commercial, Personal
Region: Americas

SSQ General Insurance, a Quebec direct insurer, offering auto, home and commercial coverage to 147,000 policy holders, has achieved a double digit growth over the last few years. In order to support its business, SSQ has three major objectives: prioritizing growth, improving profitability and developing new markets. These objectives require core system flexibility and scalability. SSQ wanted its new systems to be web-based, intuitive, and to include workflow management and best practices tools to support its staff in attending customers. The company selected Guidewire Insurance Suite systems: PolicyCenter, BillingCenter, and ClaimCenter as the foundation on which to grow its business and is now in production with BillingCenter and ClaimCenter. SSQ has selected Guidewire Rating Management for more precise control and responsiveness over rating and pricing to increase its business agility and Guidewire Client Data Management to support a more comprehensive customer view across its core operations.

The Guidewire modules for rating and client data management will help us increase our service levels and give us the flexibility we need to adapt to market changes and customer needs. Since we are now in production with Guidewire BillingCenter and ClaimCenter and are currently in the process of implementing Guidewire PolicyCenter, it made sense to leverage Guidewire’s pre-integrated modules to help us realize additional benefits quickly. Guidewire’s record of success sets it apart from other insurance software vendors. We believe we have found a knowledgeable partner in Guidewire, they understand our business and will work with us to ensure our success.
Gilles Mourette, Chief Executive Officer, SSQ General Insurance (SSQ)
Guidewire’s InsuranceSuite products appealed to us as functionally strong systems designed to work well together and integrate easily with our other applications to best support our business. They are an ideal fit for our company and we are excited about the project and the possibilities that lie ahead for our employees and clients.
Denis Delmaire, Vice President, IT, SSQ General Insurance (SSQ)

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