TD Insurance

Product: InsuranceSuite, ClaimCenter, BillingCenter, PolicyCenter, Add-on Modules, Guidewire Live Analytics, DataHub, EnterpriseEngage
Line of Business: Personal
Region: Americas

Guidewire Cloud to Accelerate TD Insurance Business Transformation

TD Insurance (TDI) is part of the TD Bank Group, one of Canada’s largest financial services organizations. The company works in two sectors: Property And Casualty and Life And Health insurance. TD Insurance has earned its place as the largest direct to consumer home and auto insurance groups in Canada.

Guidewire first supported TD Insurance with Guidewire ClaimCenter™ in 2008 to improve operational performance and the overall claims experience for customers. Since then, the company has selected and deployed additional core operations, data and analytics, and digital engagement components of Guidewire InsurancePlatform™ as part of  the organization's business transformation journey to better protect more Canadians and be the most trusted insurer in the country.

Known for focusing on the customer experience,  Guidewire is helping TDI embark on the next phase of its transformation journey by migrating the Guidewire InsuranceSuite™ applications to Guidewire Cloud™. Guidewire Cloud is powered by AWS’s highly resilient cloud infrastructure, with SLAs backed by experienced Guidewire teams and SaaS-certified partners spanning application management, system administration, security and compliance, upgrades, QA testing, health checks, and other services.

With Guidewire Cloud, TD Insurance can focus on serving customers and its own business agility, while transferring undifferentiating IT responsibilities to Guidewire, thereby freeing its resources to focus on driving business objectives to accelerate its transformation initiatives. The company will begin its migration to Guidewire Cloud with ClaimCenter for all lines of business starting in 2019.

Related Customer Stories