Torus Insurance

Product: ClaimCenter
Line of Business: Commercial
Region: EMEA

Torus Insurance, the global specialty insurer, has selected and deployed Guidewire ClaimCenter® as its new global claims management system for all lines of business.   

Torus selected Guidewire largely on the strength of ClaimCenter’s ability to support the insurer’s highly complex commercial and specialty lines of business, and its flexibility to manage claims globally. With ClaimCenter, Torus will optimize claims management and operational administration, resulting in increased claims handling efficiencies, improved outcomes, and a differentiated service to customers.

Standardizing our claims handling processes with ClaimCenter will result in consistent, accurate, and prompt claims outcomes for our customers. Our goal is to be recognized as the premier claims organization in the insurance industry. The performance and operational visibility improvements ClaimCenter provides, such as the system’s built-in performance metrics to ensure we are performing to our internally established best practices, will certainly help us achieve this, and will also demonstrate our "willingness-to-pay" philosophy.
Rob Powell, Global Head of Claims, Torus Insurance
Torus is experiencing considerable growth globally. As we scale our business we needed a claims management system that would help us realize our potential as a leading specialty insurer. We found that in ClaimCenter — the application is well architected and is configurable and maintainable by us.
Jeff Smith, Chief Technology and Information Officer, Torus Insurance

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