Touring Assurances/ Touring Verzekeringen (TATV)

Product: PolicyCenter, BillingCenter, DataHub, InfoCenter
Line of Business: Personal
Region: EMEA

A member of the AXA Group, TATV is the leading insurer for direct insurance in Belgium. With 150 employees and more than 150,000 customers, the company provides car, motorcycle, and home insurance. Its Click-Call-Face concept enables TATV to combine insurance sales and service through its website, sales outlets, and call center depending on customer preferences.

TATV chose Guidewire Core and Data products as part of its strategic initiative to optimize processes and operational efficiency, as well as to support robust and scalable business growth. The company is employing these modern products to extend its channel mix, gain better customer insight, and develop new product lines with affinity partners. 

It has been gratifying to see this deployment go live ahead of schedule. A key factor has been our proactive and agile approach to defining and prioritizing project specification and scope. Our Guidewire technology investment will add the firepower we need to continue our transformation toward heightened customer experience and optimum performance.
Helene Portegies , Chief Executive Officer, Touring Assurances/ Touring Verzekeringen (TATV)

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