The Wawanesa Mutual Insurance Company

Product: InsuranceSuite, PolicyCenter, BillingCenter, ClaimCenter, Guidewire Live Analytics, Guidewire Digital, Add-on Modules
Line of Business: Commercial, Personal
Region: Americas

The Wawanesa Mutual Insurance Company (Wawanesa) is one of the largest property and casualty insurers in Canada. Wawanesa operates in 9 Canadian provinces and in the states of California and Oregon. It has total assets of $4.7 billion (CDN) and provides coverage to over 1.8 million policy holders.

After successfully deploying Guidewire ClaimCenter® in 2011, Wawanesa decided to expand its Guidewire selection to include PolicyCenter and BillingCenter to help modernize its systems, transform its business processes, increase its flexibility, and take advantage of the solutions’ real-time functionality and built-in best practices. The company also wanted to provide its staff with the tools needed to properly service brokers and customers with the speed and methods by which these groups expect to be serviced.

Our previous experience with ClaimCenter played a large part in selecting PolicyCenter and BillingCenter. We were pleased with the high level of responsiveness displayed by the Guidewire team to any issues raised during the ClaimCenter implementation project. In addition, we respected Guidewire’s commitment to their cohesive vision of InsuranceSuite and their continuous demonstration of progress towards that vision.
Ken McCrea, President and Chief Executive Officer, The Wawanesa Mutual Insurance Company

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