Workplace Safety and Insurance Board

Workplace Safety and Insurance Board Customer Logo

Workplace Safety and Insurance Board

Reimagining solutions to customer problems

  • 12 weeks to the first MVP—instead of months or nearly a year

  • Of 2 million pieces of incoming paper per year, roughly half are now digital

We were able to leverage the software out-of-the-box and then iterate specifically to develop the personas and journeys related to Workers' Compensation. We then identified the pain points and fixed those.

Samantha Liscio

Chief Technology and Innovation Officer
WSIB
Samantha Liscio Quote

How Workplace Safety and Insurance Board engages, innovates, and grows efficiently


As an independent trust agency that administers workers’ compensation and no-fault insurance for Ontario workplaces, the Workplace Safety and Insurance Board (WSIB) has no real competition in its delivery of wage loss benefits, medical coverage, and help getting back to work. Nevertheless, this 103-year-old organization is committed to delivering what matters most to Ontario’s workers and employers: the best possible outcome following an injury on the job via fast, accessible service and fair benefits at a fair price.

About Workplace Safety and Insurance Board

Headquarters: Toronto, Canada
Operations: Ontario Province, Canada
Business Lines: Workers’ Compensation

Guidewire products that make it happen

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InsuranceSuite

Engage, innovate, and grow efficiently with the most advanced insurance platform in the world.

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InsuranceSuite

Engage, innovate, and grow efficiently with the most advanced insurance platform in the world.

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PolicyCenter

Deliver the insurance products that your policyholders need where and when they want them.

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ClaimCenter

Resolve claims faster, exceed customer expectations, and ignite innovation with the P&C industry's most trusted claims management solution.

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BillingCenter

Create an exceptional customer experience with a balance of prebuilt models and flexible architecture that support all the ways your policyholders pay—today, tomorrow, and into the future.

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Analytics

Get live insights across the insurance lifecycle with the Analytics suite of apps, which leverage curated, validated data from multiple sources. 

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