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Zurich Insurance

Zurich Insurance

Customer focus with eyes on the future

  • Created a consistent claims service experience across the business, resulting in improved customer satisfaction survey (NPS) results

  • Delivered a better service experience to agents and brokers

How Zurich Insurance engages, innovates, and grows efficiently

Zurich Insurance is one of the largest multi-line carriers in the world. One of the reasons Zurich Insurance is a leader in Personal and Commercial lines products that are sold globally, is because the insurer refuses to lose sight of what’s best for its customers—in all its regions.

About Zurich Insurance

Headquarters: Zurich, Switzerland
Operations: International
Business Lines: Personal, Commercial

Guidewire products that make it happen

product insurancesuite (1)
InsuranceSuite

Engage, innovate, and grow efficiently with the most advanced insurance platform in the world.

product insurancesuite (1)
InsuranceSuite

Engage, innovate, and grow efficiently with the most advanced insurance platform in the world.

product policycenter
PolicyCenter

Deliver the insurance products that your policyholders need where and when they want them.

ClaimCenter - Introduction Image
ClaimCenter

Resolve claims faster, exceed customer expectations, and ignite innovation with the P&C industry's most trusted claims management solution.

Billing Center
BillingCenter

Create an exceptional customer experience with a balance of prebuilt models and flexible architecture that support all the ways your policyholders pay—today, tomorrow, and into the future.

Risk Insight
Risk Insights

Embrace and conquer new and evolving insurance risks with Risk Insights—powered by Cyence.

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