Customer focus with eyes on the future
Created a consistent claims service experience across the business, resulting in improved customer satisfaction survey (NPS) results
Delivered a better service experience to agents and brokers
How Zurich Insurance engages, innovates, and grows efficiently
Zurich Insurance is one of the largest multi-line carriers in the world. One of the reasons Zurich Insurance is a leader in Personal and Commercial lines products that are sold globally, is because the insurer refuses to lose sight of what’s best for its customers—in all its regions.
About Zurich Insurance
Headquarters: Zurich, Switzerland
Business Lines: Personal, Commercial
Guidewire products that make it happen
Engage, innovate, and grow efficiently with the most advanced insurance platform in the world.
Deliver the insurance products that your policyholders need where and when they want them.
Resolve claims faster, exceed customer expectations, and ignite innovation with the P&C industry's most trusted claims management solution.
Create an exceptional customer experience with a balance of prebuilt models and flexible architecture that support all the ways your policyholders pay—today, tomorrow, and into the future.
Embrace and conquer new and evolving insurance risks with Risk Insights—powered by Cyence.
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