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Josh Hooks

Josh Hooks

As one of Guidewire’s Consulting Directors, Josh Hooks is responsible for driving implementation projects and replacing/transforming outdated legacy systems. He also spearheads Guidewire’s upgrade, performance and data migration practices, as well as the Guidewire Services Center in Ireland
Can your integration team really use agile?

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Can your integration team really use agile?

Other than wondering how to manage integration dependencies, the most frequent question I hear during the software evaluation phase is about the applicability of an agile development process to an integration team. Of course! It’s just a little (maybe a lot?) more challenging than the product configuration tracks. Here’s why:..
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The 4 Pillars of Performance

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The 4 Pillars of Performance

I’ve had the opportunity to research and discuss system performance in a serious amount of detail recently. In practice this involved staring at row after row of testing results on various spreadsheets, along with digging through countless white papers and shuffling through old emails...
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Do you know your response times?

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Do you know your response times?

The complexity of modern property and casualty core systems can seem daunting. While the business value being delivered is quite high, it comes at the cost of inherent complexity needed in the core system as well as the integration and communications between systems. As a result, one of the critical aspects of software evaluation has nothing to do with functional capability, but instead how the application support team can keep the system performing at a high level...
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Should You Leave the Batch World Behind?

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Should You Leave the Batch World Behind?

Most customers start thinking about making many widespread changes to their IT landscape as part of a core system replacement project. Even though the goal may be business transformation, it makes sense to consider what technology benefits can also be realized...
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Are your architects delivering?

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Are your architects delivering?

In most large IT organizations, there are many projects in-flight at any moment in time, at various stages of maturity. Without a consistent technical perspective across these projects, things can go haywire, with enterprises forced to support too many disconnected interests and technologies. This can lead to some interesting conversations for external partners trying to figure out the company’s IT landscape: Q: “What kind of tool do you use for X? A: “All of them.”..
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Taking the fear out of taking maintenance releases

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Taking the fear out of taking maintenance releases

At Guidewire we use major releases (which are numbered 8.0.0, 9.0.0, for example) of our products to roll out important new features, improvements in integration capabilities, support for newer versions of other technologies in the stack (application servers, database, etc.), among many other benefits...
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Defining a Proof-of-Concept

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Defining a Proof-of-Concept

When potential software buyers are evaluating different options and third party solutions, they typically brainstorm and refine a long list of required functionality or performance concerns that must be addressed by the software in question. One of the first tools identified to resolve these questions is the formal proof-of-concept (POC.) Here is some food for thought when planning your next POC...
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Development Environments - How Many do you Need?

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Development Environments - How Many do you Need?

As much as I’m tempted to just say “42”, this is a more interesting question than it seems on the surface. Many Guidewire customers have an enterprise guideline for environments that every development project must adhere to, and our products fit nicely into such a structure. Others are looking for guidance and a best practice recommendation from a vendor like Guidewire...
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Gosu or Java - which to Use?

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Gosu or Java - which to Use?

Even if you are a technology junkie like me, it’s difficult to keep up with all of the languages written for the Java Virtual Machine. If a few weeks pass and you haven’t heard of a new one, you probably aren’t paying attention (I just came across Loop the other day)...
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