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FMG Selects Guidewire System for Claims Management

FMG Selects Guidewire System for Claims Management

Guidewire ClaimCenter® and Claim Portal for Vendors to enhance operational efficiencies and customer service capabilities
PALMERSTON NORTH New Zealand and FOSTER CITY, 3 junio, 2015

FMG, New Zealand’s leading rural insurer, and Guidewire Software, Inc. (NYSE: GWRE), a provider of software products to Property/Casualty insurers, today announced that FMG has selected Guidewire ClaimCenter® as its new claims management system. FMG also selected Guidewire Claim Portal for Vendors™. With this selection, FMG is now a full Guidewire InsuranceSuite™ customer, having deployed BillingCenter and PolicyCenter in 2013 through all lines of its business.

ClaimCenter will replace FMG’s in-house claims management system, giving it new capabilities to help it more efficiently and effectively deliver on the service commitments to its clients while improving employee satisfaction.

“We selected ClaimCenter for a number of reasons,” said Geoff Yeats, General Manager of Business Information Services, FMG. “Following on from our positive experiences with PolicyCenter and BillingCenter, the adoption of ClaimCenter will help us to continue to enhance our client’s service experience and employee satisfaction. Smart tools for smart people.”

The new Guidewire products will enable FMG to:

  • Leverage industry claims management best practices;

  • Implement a modern platform to improve the overall claims experience for policyholders; and

  • Obtain better visibility into claims handling operations.

“We enjoy our relationship with FMG and look forward to our continued work together as FMG transforms its claims operations,” said Ian Tavener, vice president, Asia Pacific Operations, Guidewire Software. “We admire FMG’s commitment to providing exceptional service to clients through an improved employee experience supported by Guidewire.”

Guidewire ClaimCenter is a leading end-to-end claims management system, built from the ground up to meet the specific needs of today’s Property/Casualty insurers. ClaimCenter’s flexible business rules enable claims organizations to define, enforce, and continually refine their preferred claim handling practices in order to optimize and monitor their claim processes. ClaimCenter is in use by insurers of all sizes across all product lines to improve speed and accuracy, reduce loss adjustment expense, and enable proactive management of claims. ClaimCenter is available as a standalone system or as part of Guidewire InsuranceSuite™, and can be integrated to an insurer’s legacy systems or third party applications.

Sobre Guidewire

Guidewire es la plataforma en la que las compañías de seguros generales confían para comunicarse, innovar y crecer de manera efectiva. Combinamos digital, core, el análisis y la inteligencia artificial en nuestra plataforma como servicio en la nube. Más de 400 aseguradoras, desde nuevas empresas hasta las más grandes y complejas del mundo, funcionan con Guidewire.

Como socio de nuestros clientes, evolucionamos continuamente para garantizar su éxito. Estamos orgullosos de nuestro historial de implementación sin igual, con más de 1,000 proyectos completados con éxito, respaldados por el equipo de I + D más grande y el ecosistema de socios más amplio de la industria. Nuestro marketplace tiene cientos de aplicaciones que aceleran la integración, localización e innovación.

Para obtener más información, visite nuestro sitio web www.guidewire.fr. Síguenos en Twitter: @Guidewire_PandC.

Contacto de prensa

Contacto

Email: pr@guidewire.com

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