Skip navigation

Mutual of Enumclaw Insurance Selects Guidewire Products for Claims Management and Digital Vendor Experience

Mutual of Enumclaw Insurance Selects Guidewire Products for Claims Management and Digital Vendor Experience

Washington-based P&C insurer selects Guidewire Core and Digital products to provide real-time service and transparency to members and vendors, and better curate claims
ENUMCLAW Wash. and FOSTER CITY, 22 marzo, 2018

Mutual of Enumclaw Insurance, a mutual insurance company offering products for individuals, families, farms, and businesses, and Guidewire Software, Inc. (NYSE:GWRE), a provider of software products to Property and Casualty (P&C) insurers, today announced that Mutual of Enumclaw has selected Guidewire ClaimCenter™ as its new claims management system and Guidewire VendorEngage™ to provide omnichannel digital service to its vendors.

Mutual of Enumclaw selected ClaimCenter to ensure efficient and effective claims processing, while also removing the risk of obsolescence presented by its aging claims system. The new system will also provide greater visibility into the company’s claims process to improve claims management by expediting cycle times and improving claims outcomes. Mutual of Enumclaw also anticipates increased transparency for its members, agents, and vendors, resulting in an improved member experience. VendorEngage will facilitate real-time, easy communication between vendors, adjusters, and policyholders.

“The greatest risk in choosing a processing system like this is whether or not the vendor will be around in 10 years to support it,” said David Wilson, chief information officer, Mutual of Enumclaw. “Guidewire is different, and already proved itself when we deployed Guidewire BillingCenter™ several years ago. In fact, based on our experience with BillingCenter, we did not consider any other options outside of ClaimCenter.”

Wilson continued, “Like BillingCenter, ClaimCenter is straightforward to integrate with and understand, making it easy to use for our claims experts and easy to manage for our IT department. It easily meets all of our requirements for a modern claims system.”

“We are excited that Mutual of Enumclaw has decided to extend its use of Guidewire to its claims processes,” said Steve Sherry, chief sales officer, Guidewire Software. “The company is clearly committed to meeting its policyholder, agent, and employee needs and protecting members’ security.”

Sobre Guidewire

Guidewire es la plataforma en la que las compañías de seguros generales confían para comunicarse, innovar y crecer de manera efectiva. Combinamos digital, core, el análisis y la inteligencia artificial en nuestra plataforma como servicio en la nube. Más de 400 aseguradoras, desde nuevas empresas hasta las más grandes y complejas del mundo, funcionan con Guidewire.

Como socio de nuestros clientes, evolucionamos continuamente para garantizar su éxito. Estamos orgullosos de nuestro historial de implementación sin igual, con más de 1,000 proyectos completados con éxito, respaldados por el equipo de I + D más grande y el ecosistema de socios más amplio de la industria. Nuestro marketplace tiene cientos de aplicaciones que aceleran la integración, localización e innovación.

Para obtener más información, visite nuestro sitio web www.guidewire.fr. Síguenos en Twitter: @Guidewire_PandC.

Contacto de prensa

Contacto

Email: pr@guidewire.com

Guidewire logo

Navigate what's next.