---
title: "Trust and Security"
description: "Guidewire is committed to protecting our P&C customers’ data and ensuring that we help meet their compliance and regulatory requirements. Learn more."
url: "https://www.guidewire.com/es/resources/help-and-support/trust-and-security.md"
language: "es"
locale: "es"
---

# Trust and Security

Guidewire is committed to protecting our P&C customers’ data and ensuring that we help meet their compliance and regulatory requirements. Learn more.

Trust and Security

At Guidewire, we know you trust your customer data with us. It is a centerpiece of our core value of integrity, which is why we’ve designed Guidewire Cloud with security and data privacy protection across all aspects of our service. We’re relentlessly committed to protecting our P&C customers’ data and ensuring that we help meet their compliance and regulatory requirements.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/hero-product--800x420.jpg?h=420&iar=0&w=786)

[Check Status](https://status.guidewire.com/)

Our commitment to building customer trust is demonstrated through a comprehensive set of compliance certifications and attestations.

## Security and Compliance

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/security-and-compliance-image.png?h=649&iar=0&w=648)

We understand that our customers rely on us to protect their sensitive data and that’s why security is at the heart of what we do.

Security

We're committed to maintaining the security and privacy of our customers' data by earning their trust through transparency in our practices and compliance with relevant laws, regulations, and industry standards.

Compliance

For additional information, including policies and industry-standard questionnaires, please refer to our trust profile on ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/logo-whistic--160x48.jpg?h=48&iar=0&w=160)

[View Profile](https://public-profile.whistic.com/55ebe1b8-59fd-47a0-a2a2-6c5c830b2245)

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/trust-heart-check--446x315-sm.png?h=315&iar=0&w=446)

## Security

We’ve assembled these resources to demonstrate to our P&C insurance customers how we secure our environment(s), our platform, and the practices we use to build secure products.

**Resources:

[https://developer.guidewire.com/how-we-approach-security-in-guidewire-cloud-part-1/](https://developer.guidewire.com/how-we-approach-security-in-guidewire-cloud-part-1/)**[Understand how we approach security in Guidewire Cloud](https://developer.guidewire.com/how-we-approach-security-in-guidewire-cloud-part-1/)

[Access tools to ensure consistent delivery quality](https://docs.guidewire.com/security/)

[View our Vulnerability Disclosure Policy](https://www.guidewire.com/contact-us/vulnerability-disclosure-policy/)

[Read our policy for details on how to report a vulnerability](https://www.guidewire.com/contact-us/vulnerability-disclosure-policy/)

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/trust-technology-privacy--446x315-sm.png?h=315&iar=0&w=446)

## Compliance

We encourage customers to review our compliance certifications, attestations, and penetration test summary reports.

**Resources:**

****[SOC1 & SOC2 Type 2 Reports](https://community.guidewire.com/s/topic/0TO3n000000eyvKGAQ/soc-reports?language=en_US)

[SOC Bridge Letters](https://community.guidewire.com/s/topic/0TO3n000000eyvZGAQ/soc-bridge-letters?language=en_US)

[ISO 27001 Certification](https://community.guidewire.com/s/topic/0TO3n000000eyvPGAQ/iso-27001?language=en_US)

[PCI DSS](https://community.guidewire.com/s/topic/0TO3n000000eyvLGAQ/pci-dss?language=en_US)

[External Security Assessments](https://community.guidewire.com/s/topic/0TO3n000000ezN4GAI/external-security-assessments?language=en_US)

## Our Commitment: Protecting Data Privacy for Our Customers

Guidewire is committed to the protection of our customers’ data. We ensure the privacy requirements of our customers and their customers’ data are met.

We follow essential privacy principles in our services as a commitment to our customers to safeguard and responsibly process their data as contractually permitted.

### Image Waterfall Slide 1 -1

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/icon-privacy--480w.png?h=480&iar=0&w=480)

## Privacy as a Commitment

We know that our customers are trusting us with their data and we take that responsibility seriously in order to protect personal data and meet data privacy requirements.

### Image Waterfall Slide 2 -1

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/icon-trust--480w.png?h=480&iar=0&w=480)

## Partners in Trust

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/trust-check-badge--446x315-sm.png?h=315&iar=0&w=446)

## ISO 27701 Certification

[View the Certification](https://community.guidewire.com/s/topic/0TO3n000000eyvUGAQ/iso-27701?language=en_US&_gl=1*1vqis99*_ga*MTIwMTU4NTUyNy4xNjYxNzkyNjgy*_ga_LN5WM89V7V*MTcxMDE5NjMxMC40OC4xLjE3MTAxOTcwNzcuNjAuMC4w)

As a commitment to our customers, we’ve obtained and continue to follow the principles of this standard as a data processor. The certification provides the requirements and guidelines for implementation and continuous improvement of an organization’s Privacy Information Management System (PIMS) as an extension to ISO/IEC 27001.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/trust-compass--446x315-sm.png?h=315&iar=0&w=446)

## Customer Commitment

A key privacy fundamental at Guidewire is to ensure we provide transparency on the processing and protection of your customer data. We make contractual commitments to you which describe our privacy and security obligations for the protection of your data within the services and products we deliver. Additionally, we make commitments to you to ensure our sub-processors have implemented technical and organizational measures to meet privacy and security requirements.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/messages-bubble-square-warning--446x315-sm.png?h=315&iar=0&w=446)

## Third Party Requests for Data

We know how important the customer data is that you entrust to us, and believe that any government request for data should be directed to the customer who owns and controls that data. We are committed to assisting you with Third Party requests for your data, following processes in a timely manner.

Todo lo que necesitas para prosperar en un panorama de seguros en constante cambio. Desde aplicaciones seleccionadas hasta socios de confianza, formación y colaboración con el sector, Guidewire lo conecta todo en un solo lugar.

### Application Marketplace

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-1-2.svg?iar=0)

[Más información](https://marketplace.guidewire.com/?_gl=1*8ax4er*_gcl_au*MTcxMzgxMjg1My4xNzQ4ODc4NDU1*_ga*NjgzODU2NzgzLjE3MzY1NDExODU.*_ga_LN5WM89V7V*czE3NTUwMTY0NDUkbzc2NiRnMSR0MTc1NTAxNzc5MyRqNTAkbDAkaDA.)

Amplíe la funcionalidad de su sistema y acelere la innovación a través del Guidewire Marketplace. Este escaparate seleccionado ofrece una amplia gama de soluciones Insurtech prediseñadas y validadas y aplicaciones complementarias, lo que permite a las aseguradoras implementar rápidamente nuevas capacidades y mejorar sus ofertas sin los gastos generales del desarrollo personalizado.

### Documentación

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-2-2.svg?iar=0)

[Más información](https://docs.guidewire.com/)

Acceda a un repositorio completo y actualizado de documentación de productos, guías de implementación y especificaciones técnicas. Este recurso fidedigno sirve como una referencia inestimable para optimizar la configuración de su sistema, garantizar el cumplimiento y maximizar la utilidad de la plataforma a lo largo de su ciclo de vida.

### Socios tecnológicos y de consultoría

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-3-3.svg?iar=0)

[Más información](/es/partners/for-guidewire-partners-partnerconnect/consulting-partners)

Acceda al ecosistema más extenso de la industria de socios tecnológicos y de consultoría certificados. Estos asesores de confianza agilizan la implementación, facilitan el escalado inteligente y garantizan la entrega segura de sus iniciativas de modernización de sistemas centrales desde el primer día, aprovechando metodologías probadas.

### Recursos para desarrolladores

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-4-2.svg?iar=0)

[Más información](/es/developers/developer-resources)

Capacite a sus equipos de TI e integradores con sólidas herramientas para desarrolladores, SDK completos y documentación de API. Estos recursos facilitan una personalización profunda y una integración perfecta con su arquitectura empresarial existente, lo que garantiza que Guidewire se adapte con precisión a sus requisitos comerciales únicos.

### Comunidad de clientes y grupos de colaboración

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-5-3.svg?iar=0)

[Más información](https://community.guidewire.com/s/group/CollaborationGroup?_gl=1*1myrjuh*_gcl_au*MTcxMzgxMjg1My4xNzQ4ODc4NDU1*_ga*NjgzODU2NzgzLjE3MzY1NDExODU.*_ga_LN5WM89V7V*czE3NTUwMTY0NDUkbzc2NiRnMSR0MTc1NTAxNzc5MCRqNTMkbDAkaDA.)

Únase a una vibrante comunidad global de clientes de Guidewire para compartir las mejores prácticas, intercambiar ideas y colaborar en soluciones con colegas que enfrentan desafíos similares. Esta inteligencia colectiva acelera la innovación y fomenta un camino compartido hacia el éxito.

### Eventos de Guidewire

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-6-2.svg?iar=0)

[Más información](/es/about/events)

Conéctese con expertos, clientes y líderes de la industria de Guidewire en reuniones globales como Guidewire Connections, Insurance Forums y Developer Forums. Nuestros eventos vinculan a una industria mundial con perspectivas locales y ofrecen acceso directo a tendencias emergentes, soluciones prácticas y colaboración entre pares. Diseñados como espacios de confianza para intercambiar ideas y fortalecer la experiencia, desarrollan conocimientos y percepciones que ayudan a nuestros clientes a navegar el cambio y dar forma a sus estrategias con confianza.

### Confianza y seguridad

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-7-2.svg?iar=0)

[Más información](/es/resources/help-and-support/trust-and-security)

Opere con confianza en una plataforma construida sobre estrictos protocolos de seguridad y las mejores prácticas de la industria. Guidewire prioriza la privacidad de los datos, el cumplimiento normativo y la resiliencia del sistema, proporcionando la confianza fundamental necesaria para gestionar la información sensible de los asegurados y las operaciones comerciales críticas.

### Soporte, educación y formación

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-9.svg?iar=0)

[Más información](https://education.guidewire.com/)

Maximice su inversión con el soporte dedicado de Guidewire, garantizando una estabilidad operativa continua y una rápida resolución de problemas. Los programas educativos integrales y el plan de estudios de formación especializada capacitan a sus equipos, desde los usuarios de negocio hasta los especialistas técnicos, para dominar las capacidades de Guidewire e impulsar resultados de negocio óptimos.

## Guidewire es una experiencia conectada

## Learn More About Trust and Security

Request a call, schedule a demo, or ask a question.