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Peel Mutual Insurance’s Irene Bianchi on Using AI to Improve Business Processes

Peel Mutual Insurance’s Irene Bianchi on Using AI to Improve Business Processes

Peel Mutual Insurance Company President and CEO discusses how the insurer applied artificial intelligence to eliminate phone tag with customers, improve the claims process, and eliminate employees' pain points. She also shares her thoughts on where AI can best be leveraged next to free up the time of adjusters and underwriters so they can concentrate on the business.

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