---
title: "Industry Intel: Claims Triage Guidance"
description: "Industry Intel from Guidewire Analytics increases subrogation recovery, embeds insights, improves claims efficiency, and more. Schedule a demo today."
url: "https://www.guidewire.com/fr/products/analytics/industry-intel.md"
language: "fr"
locale: "fr"
---

# Industry Intel: Claims Triage Guidance

Industry Intel from Guidewire Analytics increases subrogation recovery, embeds insights, improves claims efficiency, and more. Schedule a demo today.

Cooperative Scores

Pre-built, market validated Intel, embedded directly in your ClaimCenter and InsuranceNow workflows to automate and augment your key decisions for better business outcomes.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/products/industry-intel/hero-industry-intel--1411x824.png?h=824&iar=0&w=1461)

[Request a Demo](/fr/about/get-in-touch/request-a-demo)

Built on one of the most comprehensive datasets in P&C Insurance, Claims Intel is our first Industry Intel product: designed to provide adjusters with next-best-step recommendations that help them work more efficiently and drive better outcomes.

### Claims Triage

Claims Intel provides insights at first notice and throughout the claims lifecycle, helping insurers to catch complex claims and manage them before they escalate.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/products/industry-intel/intel-tab1-v2--1248w.jpg?h=698&iar=0&w=1248)

### Powerful Predictions

Claims Intel is built using massive volumes of pooled, anonymized data representing over $326B+ in DWP, so insurers can be sure they’re getting the best predictions possible.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/products/industry-intel/intel-tab2-v2--1248w.jpg?h=698&iar=0&w=1248)

### Line of Business Insight

Improve Auto Bodily Injury, Subrogation, and Workers’ Compensation outcomes with predictive scores tailored to each line of business, helping adjusters segment and prioritize claims.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/products/industry-intel/intel-tab3-v2--1248w.jpg?h=715&iar=0&w=1248)

## Claims Intel empowers P&C insurers to make better claims decisions with intelligent predictions throughout the claims lifecycle.

## Annual Benefit Calculator

To get an estimate of the annual value Claims Intel can provide for your auto book of business, fill out the customer profile and other assumptions.

## See Claims Intel in Action

## Benefits and Features

## Increase Profitability and Improve Loss Ratios

Use data-driven insights at first notice to identify high-severity claims early, proactively manage leakage, and reduce overall claim costs.

## Boost Claims Efficiency and Capacity

Improve claims segmentation and work plan assignment, so simple claims can move through straight-through-processing while adjusters focus their attention on complex, high-impact claims.

## Use Market-Validated Models

Claims Intel is powered by pooled, anonymized industry data representing $326B+ in DWP, giving insurers proven predictive power without having to build models from scratch.

## Unlock Line of Business Insight

Access tailored, purpose-built models for each supported line of business (Personal/Commercial Auto, Workers’ Compensation) to drive more accurate triage and decision-making.

## Embed Predictive Claims Insights Directly Into Workflows

Claims Intel scores are integrated into ClaimCenter and InsuranceNow through Analytics Manager, surfacing recommendations directly where adjusters and supervisors make decisions.

### Application Marketplace

[En savoir plus](https://marketplace.guidewire.com/?_gl=1*8ax4er*_gcl_au*MTcxMzgxMjg1My4xNzQ4ODc4NDU1*_ga*NjgzODU2NzgzLjE3MzY1NDExODU.*_ga_LN5WM89V7V*czE3NTUwMTY0NDUkbzc2NiRnMSR0MTc1NTAxNzc5MyRqNTAkbDAkaDA.)

Étendez les fonctionnalités de votre système et accélérez l'innovation grâce à la Guidewire Marketplace. Cette vitrine organisée propose une vaste gamme de solutions Insurtech et d'applications complémentaires préconçues et validées, permettant aux assureurs de déployer rapidement de nouvelles fonctionnalités et d'améliorer leurs offres sans les frais de développement personnalisé.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-1-2.svg?iar=0)

### Documentation

[En savoir plus](https://docs.guidewire.com/)

Accédez à un référentiel complet et à jour de la documentation produit, des guides de mise en œuvre et des spécifications techniques. Cette ressource faisant autorité sert de référence inestimable pour optimiser la configuration de votre système, garantir la conformité et maximiser l'utilité de la plateforme tout au long de son cycle de vie.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-2-2.svg?iar=0)

### Partenaires technologiques et de conseil

[En savoir plus](/fr/partners/for-guidewire-partners-partnerconnect/consulting-partners)

Accédez à l'écosystème le plus vaste de l'industrie de partenaires technologiques et de conseil certifiés. Ces conseillers de confiance accélèrent la mise en œuvre, facilitent une mise à l'échelle intelligente et assurent la livraison en toute confiance de vos initiatives de modernisation des systèmes centraux dès le premier jour, en s'appuyant sur des méthodologies éprouvées.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-3-3.svg?iar=0)

### Ressources pour les développeurs

[En savoir plus](/fr/developers/developer-resources)

Donnez à vos équipes informatiques et à vos intégrateurs les moyens d'agir grâce à des outils de développement robustes, des SDK complets et une documentation d'API. Ces ressources facilitent une personnalisation approfondie et une intégration transparente avec votre architecture d'entreprise existante, garantissant que Guidewire s'adapte précisément à vos besoins commerciaux uniques.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-4-2.svg?iar=0)

### Communauté de clients et groupes de collaboration

[En savoir plus](https://community.guidewire.com/s/group/CollaborationGroup?_gl=1*1myrjuh*_gcl_au*MTcxMzgxMjg1My4xNzQ4ODc4NDU1*_ga*NjgzODU2NzgzLjE3MzY1NDExODU.*_ga_LN5WM89V7V*czE3NTUwMTY0NDUkbzc2NiRnMSR0MTc1NTAxNzc5MCRqNTMkbDAkaDA.)

Rejoignez une communauté mondiale dynamique de clients Guidewire pour partager les meilleures pratiques, échanger des idées et collaborer sur des solutions avec des pairs confrontés à des défis similaires. Cette intelligence collective accélère l'innovation et favorise une voie commune vers le succès.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-5-3.svg?iar=0)

### Événements Guidewire

[En savoir plus](/fr/about/events)

Connectez-vous avec des experts, des clients et des leaders de l'industrie Guidewire lors de rassemblements mondiaux tels que Guidewire Connections, les forums sur l'assurance et les forums de développeurs. Nos événements relient une industrie mondiale à des perspectives locales et offrent un accès direct aux tendances émergentes, aux solutions pratiques et à la collaboration entre pairs. Conçus comme des espaces de confiance pour échanger des idées et renforcer l'expertise, ils développent les connaissances et les perspectives qui aident nos clients à naviguer dans le changement et à façonner leurs stratégies en toute confiance.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-6-2.svg?iar=0)

### Confiance et sécurité

[En savoir plus](/fr/resources/help-and-support/trust-and-security)

Opérez en toute confiance sur une plateforme bâtie sur des protocoles de sécurité stricts et les meilleures pratiques de l'industrie. Guidewire accorde la priorité à la confidentialité des données, à la conformité réglementaire et à la résilience du système, offrant ainsi la confiance fondamentale nécessaire à la gestion des informations sensibles des assurés et des opérations commerciales critiques.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-7-2.svg?iar=0)

### Support, éducation et formation

[En savoir plus](https://education.guidewire.com/)

Maximisez votre investissement avec le support Guidewire dédié, garantissant une stabilité opérationnelle continue et une résolution rapide des problèmes. Des programmes éducatifs complets et un programme de formation spécialisé permettent à vos équipes, des utilisateurs professionnels aux spécialistes techniques, de maîtriser les capacités de Guidewire et d'obtenir des résultats commerciaux optimaux.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-9.svg?iar=0)

## Guidewire est une expérience connectée

Tout ce dont vous avez besoin pour prospérer dans un paysage de l'assurance en constante évolution. Des applications sélectionnées aux partenaires de confiance, en passant par la formation et la collaboration avec le secteur, Guidewire connecte tout en un seul endroit.

### How much can Claims Intel realistically improve my loss ratio?

On average, our customers see improvements of up to **52 basis points (bps)** in their loss ratio for Personal/ Commercial Auto and approximately **27 bps** for Workers’ Compensation. For a regional carrier with a $350M book of business, this typically translates to **$1.7M–$2M** in **annual savings** by catching "severity surprises" early and helping teams focus their efforts where it matters most.

### How quickly will we see a return on investment (ROI)?

Claims Intel is designed to deliver value quickly. Because the models are pre-built and embedded directly into your existing Guidewire workflow, most insurers can begin using these insights in weeks. Improvements in triage accuracy often become visible within the first quarter of use.

### Will this replace my experienced adjusters?

Not at all. We view Claims Intel as a "Digital Mentor." It’s designed to handle the "noise," automatically separating  straightforward claims from complex ones, so your senior adjusters can focus their expertise on the files that truly require it.

### How much IT effort is required to "embed" these analytics?

The IT effort is minimal. Unlike generic ML vendors that require complex API integrations and custom UI work, Claims Intel is a "low-code" solution native to the Guidewire platform. Insights appear inside the screens your adjusters already use in ClaimCenter and InsuranceNow, so there’s no need to "swivel-chair" between different systems.

### Which lines of business and use cases are currently supported?

We currently offer predictive scores for Personal/Commercial Auto Bodily Injury, Auto Collision, and Workers’ Compensation in the US market.

### How granular is the data used to build Claims Intel models?

Claims Intel uses a wide variety of factors to build our models. For example, to build our predictions for Personal/Commercial Auto Bodily Injury Severity, we consider factors like claimant age, severity of accident, cause of accident, type and weight of vehicles involved, nature of reported injuries, and many other signals that help identify potential severity early.

### What’s the difference between Industry Intel and Claims Intel?

Industry Intel is a family of products built on massive volumes of pooled, anonymized data. Claims Intel is the first product in that family that offers pre-built scores that guide next-best-step recommendations across several claims use cases.

## Frequently Asked Questions

### 300+

Bright Sky 700

customers in 14 countries. Guidewire Analytics customers are making the world more insurable by turning their systems of record into systems of insight.

### $50M

Bright Sky 900

annual R&D investment. 100+ R&D employees with expertise in actuarial and data science, machine learning, and predictive modeling, supported by an experienced client services team.

### 26M+

Bright Teal

claims feed the Guidewire Data Cooperative that power the scoring models. The Data Cooperative is open to all and is growing – and with the rising volume of data, insights are becoming more powerful.

## Learn More About Industry Intel

Request a call, schedule a demo, or ask a question.

Data Sheet

## More Resources

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/about-us/press-center/logo-guidewire--560w.jpg?h=320&iar=0&w=560)

[Claims Intel Data Sheet](https://explore.guidewire.com/c/claims-intel-data-sheet?x=F7orBi)

[See All Resources](/fr/resources)