---
title: "video"
url: "https://www.guidewire.com/fr/video/6BF2E10BFCCB41838BEAB9ABF9E46F6A.md"
language: "fr"
locale: "fr"
---

# video

# Cloud Conversations: How Customers Shape the Journey

_Video ID: KrYje0H4jf4 (YouTube)_