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Church Mutual Insurance Company Selects Guidewire InsurancePlatform Products to Transform Claims Management, Data and Analytics, and Digital Engagement Capabilities

Church Mutual Insurance Company Selects Guidewire InsurancePlatform Products to Transform Claims Management, Data and Analytics, and Digital Engagement Capabilities

Leading insurer of religious institutions to use Guidewire products to improve operational efficiencies and customer service
MERRILL Wis. and SAN MATEO Calif., 28 ottobre 2019

Church Mutual Insurance Company, a market leader providing insurance services for faith-based organizations and other compatible markets, and Guidewire Software, Inc. (NYSE: GWRE), provider of the industry platform Property and Casualty (P&C) insurers rely upon, today announced that Church Mutual has selected Guidewire InsurancePlatform™ products to modernize its infrastructure and improve customer engagement to accelerate growth.

Church Mutual Insurance Company selected Guidewire ClaimCenter™ as its new claims management system. The company also selected Guidewire DataHub™ and Guidewire InfoCenter™ to supplement its enterprise-wide data management and analytics systems. In addition, Church Mutual selected Guidewire CustomerEngage™ Account Management and Guidewire ProducerEngage™ to provide a seamless omnichannel digital experience to its policyholders and agents. The company plans to implement the products simultaneously by line of business.

Scott Names, Church Mutual senior vice president – Shared Services and chief information officer, said, “InsurancePlatform provides the flexibility, security, and technology expertise to enable Church Mutual to continue to provide high levels of service, while also diversifying into other markets.”

“Guidewire offers a single platform, which will make us more efficient,” said Dale Brom, Church Mutual assistant vice president – Information Technology. “For example, claim data is used by several of our departments, so having a single modern claim system like ClaimCenter will make our integrations and usage much simpler and more effective from a cost perspective.”

Penny Fons, Church Mutual director – Claims Operations, said, “We were operating on disjointed claims systems that each had their own different processes, and gathering data and analytics was very cumbersome and time-consuming. InsurancePlatform is a very progressive and innovative platform that will enable our claims handling process to be relevant and up-to-date in the future. It will help us institute claims management best practices across the company to deliver customer service in a more seamless and consistent manner, while also enhancing our compliance, data-gathering, and analytics capabilities for applications such as catastrophe handling and disability management.”

“We are pleased to welcome Church Mutual Insurance Company to the Guidewire customer community,” said Steve Sherry, Guidewire Software chief sales officer. “We applaud the company’s commitment to keeping its customers at the forefront of everything it does and look forward to helping Church Mutual adapt and succeed in the rapidly-changing insurance industry.”

Guidewire Software

Guidewire è la piattaforma su cui le compagnie d'assicurazione del ramo danni (P&C) fanno affidamento per coinvolgere, innovare e crescere in modo efficiente. Combiniamo digitale, processi di core business, analisied IA al fine di fornire la nostra piattaforma sotto forma di servizio cloud. Più di 400 compagnie d’assicurazione, dalle start up a quelle più grandi e complesse al mondo, si avvalgono di Guidewire.

Siamo orgogliosi dei nostri successi senza precedenti, con più di 1.000 progetti, supportati dal team di ricerca e sviluppo ed dal nostro ecosistema di partner di settore più grande in assoluto. Il nostro marketplace fornisce centinaia di applicazioni che accelerano integrazione, localizzazioneed innovazione.

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