Skip navigation

Donan Add-On for ClaimCenter Now Available in Guidewire Marketplace

Donan Add-On for ClaimCenter Now Available in Guidewire Marketplace

Forensic investigation technology and services help claims adjusters increase efficiency and mitigate risk
LOUISVILLE Ky. and SAN MATEO Calif., 12 novembre 2020

Donan, a leading forensic investigation firm, and Guidewire Software, Inc. (NYSE: GWRE), the platform P&C insurers trust to engage, innovate, and grow efficiently, today announced that Donan’s Ready for Guidewire-validated add-on is now available to insurers in the Guidewire Marketplace.

The Donan Connect for Claims Investigative Services add-on enables ClaimCenter users to initiate an investigative assignment quickly and efficiently and access status updates and documents relevant to the investigation from within ClaimCenter. When submitting an assignment through the Donan Connect add-on, the required information automatically populates from the ClaimCenter claim file. No more logging into a portal and having to copy and paste information.  In addition to comprehensive reporting and invoicing, Donan Connect delivers fully interactive Matterport 3D scans available directly from the claim file. These scans offer a first-person view into a claim that can be referenced at any time. Accessing Source7 AI through ClaimCenter (via Donan Connect) also allows insurers to automate product liability decisions based on their unique goals. This ability eliminates the uncertainty surrounding subrogation by automating the process of determining which investigations to pursue.”

“As the first forensic investigation firm to partner with Guidewire, Donan is furthering our efforts to deliver an optimal customer experience. As such, we consider this partnership as much an integration with our clients’ processes as with Guidewire itself,” said Lyle Donan, president and chief executive officer, Donan. “All communications with Donan, from submission to status updates to invoicing, are completed within ClaimCenter. This single-application process maximizes efficiency, accuracy, and customer experience.”

With Donan’s integration for ClaimCenter, insurers can:

  • Improve efficiency, accuracy, and financial performance for their claims department

  • Access detailed communications, reporting, and 3D scans of the loss location from ClaimCenter

  • Receive the Donan investigation report and invoice directly through ClaimCenter

“We congratulate Donan on the publication of its add-on for ClaimCenter,” said Becky Mattick, vice president, global solution alliances, Guidewire Software. “By listening to our mutual clients’ needs around property claims management, Donan delivers top-tier service to our clients through Donan Connect. This integration provides a single-system platform for property loss claims information, ensuring transparency and access to innovative solutions.”

Guidewire Software

Guidewire è la piattaforma su cui le compagnie d'assicurazione del ramo danni (P&C) fanno affidamento per coinvolgere, innovare e crescere in modo efficiente. Combiniamo digitale, processi di core business, analisied IA al fine di fornire la nostra piattaforma sotto forma di servizio cloud. Più di 400 compagnie d’assicurazione, dalle start up a quelle più grandi e complesse al mondo, si avvalgono di Guidewire.

Siamo orgogliosi dei nostri successi senza precedenti, con più di 1.000 progetti, supportati dal team di ricerca e sviluppo ed dal nostro ecosistema di partner di settore più grande in assoluto. Il nostro marketplace fornisce centinaia di applicazioni che accelerano integrazione, localizzazioneed innovazione.

Per maggiori informazioni, visita il sito www.guidewire.it e seguici su Twitter: @Guidewire_PandC.

Contatto Global Media

Contattaci

Email: pr@guidewire.com

Navigate what's next.