Industry Trends

Here’s something to really think about: customer experience is so important, a $4 billion provincial insurance agency that doesn’t have any competition, took on a digital transformation to improve it. The Workplace Safety Insurance Board (WSIB) provides insurance for workers injured on the job and in this market in Ontario, Canada, consumers cannot change insurers. ... Read More >
Executing innovation isn't easy, especially in an industry steeped in history and regulations. The property and casualty insurance industry is one of those. The obstacles and challenges are many, including working within the confines of manual activities, human-based servicing, stale product offerings, and a legacy employee mindset. Innovation is a process, one that needs a solid beginning and of course, persistence.... Read More >
The effects of COVID-19 on the U.S. economy have been dire and far reaching. National gross domestic product (GDP) is forecasted to contract 30% in the second quarter of 2020, 30 million Americans have filed for unemployment, and, in April, Goldman Sachs forecasted that S&P 500 firms will decrease cash spending by 33% as liquidity is prioritized, leading to a 27% decline in capital expenditures (CAPEX). ... Read More >
COVID-19 has taken an enormous toll on the U.S. economy, with 33 million unemployment claims, plunging equity markets, and hundreds of thousands of closed businesses. While its impact on the insurance industry could also be significant, the extent of this impact is yet unknown. ... Read More >
Covid-19 is forcing our industry to rethink how insurers do business with their customers. In this blog series, I will focus on insurtechs in our partner community that are enabling the “new normal” of digital and online business. ... Read More >
For tech-forward insurers, predictive risk analytics has become key to profitable underwriting in the enormous market for small-business workers’ compensation insurance. But in the age of COVID-19, the competitive importance of these technologies may very well become a make-or-break proposition. ... Read More >
The current COVID-19 outbreak and mitigation efforts around the globe have impacted nearly every part of life, and P&C insurance is no exception. With vast numbers of people in the United States working from home, sheltering in place, and driving much less, we continue to look at how the resulting reduction in exposure from these mitigation policies is significantly impacting bottom lines for personal auto insurance. ... Read More >
The current COVID-19 outbreak and mitigation efforts around the globe have impacted nearly every part of life, and insurance is no exception. While many industry experts have hypothesized about the overall implications for the P&C sector, and insurers are analyzing their books of business, we at Guidewire are extrapolating from transactional data to better understand emerging patterns. ... Read More >
The past three years have been very eventful for the U.S. property and casualty (P&C) insurance industry. Firming markets. Relentless consolidation. Big CAT events. An accelerating pace of innovation. It’s an exciting time to be working in an industry that’s rarely described as such. ... Read More >
The Future at Lloyd’s Blueprint One, the plan to transform the market, has been covered widely by City of London insurance pundits, but there is still a long way to go before we know what it looks like.... Read More >

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