Skip navigation

Donegal Insurance Group Deploys Guidewire Solution for Billing

Donegal Insurance Group Deploys Guidewire Solution for Billing

Guidewire BillingCenter® delivers flexibility and enhanced service levels to customers and agents
MARIETTA PA. and FOSTER CITY Calif., 2016年3月2日

Donegal Insurance Group, a group of insurance companies providing full lines of personal, farm, and commercial insurance, and Guidewire Software, Inc. (NYSE: GWRE), a provider of software products to P/C insurers, today announced that Donegal Insurance Group has successfully implemented Guidewire BillingCenter® as its new billing solution.

Following a successful ClaimCenter deployment in 2007, Donegal Insurance Group selected BillingCenter to replace three existing legacy billing systems, ultimately unifying its billing processes for agents and policyholders. The implementation project involved 18 system integration points and is being deployed by state, beginning with new business in each state.

“We’ve already seen benefits since deploying BillingCenter. Real-time processing, ease of use, and the speed of making system changes are a few of our overall improvements. Customer and user feedback has been very positive. We attribute our success to a combination of the strength and dedication of our internal IT teams and the guidance we received from Guidewire,” said Michael Simms, AVP, Information Technology, Donegal Insurance Group. “Their recommendations, experience, and support were very valuable in helping us overcome system implementation challenges along the way. This implementation is a significant step in our journey to simplify our billing systems and processes on a single platform, giving us the speed-to-market, agility, and cost advantage necessary to enable our business strategy.”

BillingCenter is enabling Donegal Insurance to:

  • Easily make system changes to meet changing business and technical requirements;

  • Provide a better customer service experience with real-time online processing;

  • Consolidates and standardizes billing systems and processes on a common platform; and

  • Provide ease of use for both internal and external customers.

“We congratulate Donegal Insurance Group on their successful BillingCenter implementation,” said Mike Polelle, Chief Delivery Officer, Guidewire Software. “We are honored to expand our relationship with them and provide the technology foundation that will help Donegal Insurance Group adapt and succeed in a time of rapid industry change.”

ガイドワイアについて

Guidewireは、損害保険会社の事業戦略の為に必要不可欠なプラットフォームです。弊社では、デジタル、基幹業務システム、データ分析、AIにおける知見を結集したプラットフォームを、クラウドサービスとして提供しています。2019年度末現在、大小問わず、世界で400社以上の損害保険会社がガイドワイア製品を採用しています。

弊社はお客様のパートナーとして、損害保険会社におけるより良いサービスの提供とお客様満足度向上を支援する為に尽力しています。研究開発チームとパートナーエコシステムによって、これまでに1,000以上のプロジェクト成功実績があります。マーケットプレイスでは、システム連携、ローカリゼーション、革新を促進する100以上のアプリケーションを提供しています。

詳細は https://www.guidewire.jp をご覧ください。ツイッター公式アカウント(英文)@Guidewire_PandC をご覧ください。

報道関係者の方の お問い合わせ先

お問い合わせ

Email: pr@guidewire.com

Navigate what's next.