Skip navigation

The Auto Club Group selects Guidewire products to transform core, data, and digital capabilities; Capgemini selected as Implementation Provider

The Auto Club Group selects Guidewire products to transform core, data, and digital capabilities; Capgemini selected as Implementation Provider

Second-largest AAA club in America seeks to improve speed-to-market, offer omni-channel digital experience to its agents and members, and reduce system maintenance costs
Dearborn Mich. Foster City Calif. and New York, 2017年5月15日

The Auto Club Group (ACG), the second-largest AAA club in North America, and Guidewire Software, Inc. (NYSE: GWRE), a provider of software products to Property and Casualty (P&C) insurers, today announced that ACG has selected Guidewire Core, Data, and Digital products to transform its business processes. Capgemini, a global leader in consulting, technology, and outsourcing services and a Guidewire PartnerConnect® Premier Consulting alliance member, will lead the implementation.

The Auto Club Group (ACG) aims to modernize its core systems infrastructure and operations to improve speed-to-market, and offer a seamless, omni-channel digital experience to its agents and members while reducing system maintenance costs. Guidewire PolicyCenter® and BillingCenter, along with Guidewire Rating Management™ were selected as ACG’s new platform for underwriting, rating, policy administration and billing. The company has also chosen Guidewire DataHub™ and InfoCenter as its enterprise-wide data management and business intelligence solution, as well as Guidewire Quote and Buy Portal for Policyholders™ and Gateway Portal for Agents to enhance the digital experiences of its members and agents. ACG will replace existing policy and billing platforms for its personal auto, home, and umbrella lines of business in all states in which it conducts business in a phased implementation approach.

“The flexibility, innovation, and agility provided by the Guidewire suite of products will better allow us to be there for our AAA members and policyholders whenever and wherever they need us,” said Joseph J. Richardson Jr., President and CEO, AAA – The Auto Club Group. “In addition, we will be more competitive in the fast-moving insurance market, and we will enhance the service we provide our agents. Guidewire’s product maturity, market share, and track record of successful implementations were important factors in our decision-making process.”

“**Speed-to-market is a critically important business driver for us,” said Shohreh Abedi, ACG’s Executive Vice President, Chief Operations Technology Officer and Membership Experience. “We are excited about the innovative tools we’ll be able to offer our agents and policyholders to help us meet current and future business and IT goals**.”

The Guidewire products will enable ACG to:

  • Increase customer retention by offering omni-channel sales and service options, more comprehensive and responsive product offerings and increased billing flexibility;

  • Achieve premium growth from better pricing accuracy and risk tolerance;

  • Improve productivity through greater system automation; and

  • Lower total cost of ownership by consolidating on to a single platform.

We are pleased that ACG entrusted Capgemini with this high-impact enterprise-wide implementation,” said Jack Dugan, Corporate Vice President and Head of Insurance, Capgemini. “By selecting transformational Guidewire products, ACG is acting to meet the needs of its members, agents and policyholders in a fast-moving insurance market. We look forward to working with ACG and Guidewire on this program.”

“As a trusted organization with decades of invaluable service to their auto club members, ACG is ideally suited to lead as an insurer in a new era of digital customer engagement,” said Marcus Ryu, CEO and co-founder, Guidewire Software. “We are honored by ACG’s selection of Guidewire’s Core, Data, and Digital products to provide the technology foundation for their business transformation, and we look forward to working with them and Capgemini on this ambitious program.”

ガイドワイアについて

Guidewireは、損害保険会社の事業戦略の為に必要不可欠なプラットフォームです。弊社では、デジタル、基幹業務システム、データ分析、AIにおける知見を結集したプラットフォームを、クラウドサービスとして提供しています。2019年度末現在、大小問わず、世界で400社以上の損害保険会社がガイドワイア製品を採用しています。

弊社はお客様のパートナーとして、損害保険会社におけるより良いサービスの提供とお客様満足度向上を支援する為に尽力しています。研究開発チームとパートナーエコシステムによって、これまでに1,000以上のプロジェクト成功実績があります。マーケットプレイスでは、システム連携、ローカリゼーション、革新を促進する100以上のアプリケーションを提供しています。

詳細は https://www.guidewire.jp をご覧ください。ツイッター公式アカウント(英文)@Guidewire_PandC をご覧ください。

報道関係者の方の お問い合わせ先

お問い合わせ

Email: pr@guidewire.com

Guidewire logo

Navigate what's next.