Enhance Customer Communications with GhostDraft’s New Guidewire Marketplace App

Enhance Customer Communications with GhostDraft’s New Guidewire Marketplace App

SAN MATEO, Calif. and TORONTO, 2022年5月20日

Guidewire (NYSE: GWRE) and GhostDraft, an end-to-end customer communications and digital experience platform provider, announced that GhostDraft’s new Ready for Guidewire validated accelerator is now available to PolicyCenter users in the Guidewire Marketplace.

According to McKinsey, companies offering “best-in-class customer experiences grow faster and more profitably.” In fact, its research demonstrates that “improving the customer experience can do far more to drive profitable growth than raising advertising spending or lowering prices.” With great customer experiences, insurers can boost their customer satisfaction, leading to customer loyalty and enhanced company growth. GhostDraft’s cloud-based customer communication management solution helps insurers deliver better communication experiences for their customers, building strong customer relationships and increasing customer satisfaction.

GhostDraft empowers insurers to deliver omnichannel communications to policyholders by giving non-technical users authoring control to design and generate policy documents independently. With GhostDraft’s accelerator for Intuitive Customer Communications Management, insurers can easily create customized manuscript endorsements directly within PolicyCenter, enhancing efficiency. Users can build manuscript endorsements in a robust Microsoft Word-like environment, enabling them to maintain consistent formatting and optimize the manuscripting process.

GhostDraft’s technology allows insurers to create one branded template and reuse it with new content, ensuring compliance and brand consistency across documents. Users can subscribe to over 10 lines of pre-configured ISO template libraries, accelerating speed to market and helping insurers gain real-time ISO updates.

“GhostDraft and Guidewire both share a rich history of successful implementations, deep domain experience, and a commitment to delivering quality software and services to the insurance industry,” said Angie Winn, VP of Business Development and Alliances, GhostDraft. “Integrating our technology with PolicyCenter will help our shared customers build lasting relationships with their policyholders, while increasing their efficiency and agility.”

“We congratulate GhostDraft on the release of its new app for PolicyCenter,” said Becky Mattick, Vice President, Global Solution Alliances, Guidewire. “GhostDraft’s technology frees up valuable time for insurers’ IT employees to focus on other essential projects, while empowering non-technical users to manage personalized omnichannel documents at scale. We are excited to offer these benefits and the value they provide to our shared customers through GhostDraft’s app.”

About GhostDraft

GhostDraft empowers insurers to transform communications into engaging experiences fast. For over three decades, carriers have used GhostDraft’s intuitive end-to-end customer communications and digital experience platform designed for insurance. As a result, 65+ insurers leverage GhostDraft to streamline the lifecycle of personalized omnichannel communications at scale. The GhostDraft suite integrates into your business to create better experiences, greater efficiency, reduced compliance risk, and more agility. Discover what you can do with GhostDraft: http://www.ghostdraft.com.

About Guidewire PartnerConnect ecosystem and Ready for Guidewire

Guidewire PartnerConnect Solution partners provide software, technology, and data solutions as well as insurance support services. Our Solution partners help drive business value and innovation for insurers by developing and delivering integrations, extensions, apps, and other complementary solutions for Guidewire products. All of our Ready for Guidewire partner solutions are validated for security, quality, and compatibility with Guidewire, and can be found on the Guidewire Marketplace.

For more information about Guidewire PartnerConnect, please visit http://www.guidewire.com/partners.

ガイドワイアについて

Guidewireは、損害保険会社の事業戦略の為に必要不可欠なプラットフォームです。弊社では、デジタル、期間業務システム、データ分析、機械学習における知見を結集したプラットフォームを、クラウドサービスとして提供しています。大小問わず、世界40カ国で540社以上の損害保険会社がガイドワイア製品を採用しています。

弊社はお客様のパートナーとして、損害保険会社におけるより良いサービスの提供とお客様満足度向上を支援する為に尽力しています。研究開発チームとパートナーエコシステムによって、これまでに1,600以上のプロジェクト成功実績があります。Marketplaceではシステム連携、ローカリゼーション、イノベーションを促進する100以上のアプリケーションを提供しています。

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