--- title: "Policy Management" description: "Customer-centric, efficient policy issuance and service. Learn more about Policy Management as a part of the insurance lifecycle." url: "https://www.guidewire.com/ja/products/solutions/solutions-for-the-insurance-lifecycle/policy-management.md" language: "ja" locale: "ja" --- # Policy Management Customer-centric, efficient policy issuance and service. Learn more about Policy Management as a part of the insurance lifecycle. Policy Management Customer-centric policyholder experiences are essential. Turn every policy touchpoint into a moment of value, from efficient policy issuance to service and retention. ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/products/lifecycle/hero-lifecycle-policy-management--800x480.png?h=480&iar=0&w=800) [Download the Solution Brief](https://explore.guidewire.com/c/policy-management-solution-brief?x=sBli6B) [See the Full Insurance Lifecycle](/ja/products/solutions/solutions-for-the-insurance-lifecycle) ## Close the Gap Between Technology and Experience, Where it Matters Most Today’s customers expect more than just great products. Guidewire helps you streamline the administration of policies, renewals, billing, and overall growth, so every interaction feels easier and more connected. | ### **65%** better TSR (Total Shareholder Return) than peers for customer experience leaders | ### **1-2x** of policyholders typically only interact with their insurers once or twice a year, making it critical for enhanced user experience | | --- | --- | Source: [McKinsey](https://www.mckinsey.com/industries/financial-services/our-insights/insurance/elevating-customer-experience-a-win-win-for-insurers-and-customers) Boost conversion rate, reduce delinquencies, and improve retention, all at a lower cost. ### Enable Commercial Agility Keep up with changing customer needs and business demands across personal, commercial, and specialty lines, all with a single policy administration system. ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/products/lifecycle/pm-1--950w.jpg?h=594&iar=0&w=950) ### Optimize Policy Administration Manage every part of the policy, from issuance to renewal or cancellation, with a system that connects smoothly to billing and claims. ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/products/lifecycle/pm-2--950w.jpg?h=594&iar=0&w=950) ### Foster Lasting Relationships Make it easier for customers to pay and more likely they’ll stick around. Flexible payment options help reduce delinquencies, while billing and payment data connects smoothly with your CRM and GL systems. ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/products/billingcenter/billingcenter_automate_for_agility--no_frame.jpg?h=640&iar=0&w=1137) ## Unleash Agility Across All Lines of Business ## Agile, Comprehensive, Convenient Guidewire empowers insurers to offer superior customer experiences and improve their policyholder relationships, resulting in a lower loss ratio and a higher NPS score. ![Lifecycle - Policy Management](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/solutions/solutions-subpages-marketecture-images/solution-brief-marketectures--policy-management--904w.png) ## The Entire Insurance Lifecycle: Explore Every Stage [/ja/products/solutions/solutions-for-the-insurance-lifecycle/claims-servicing](/ja/products/solutions/solutions-for-the-insurance-lifecycle/claims-servicing) [/ja/products/solutions/solutions-for-the-insurance-lifecycle/product-definition](/ja/products/solutions/solutions-for-the-insurance-lifecycle/product-definition) [/ja/products/solutions/solutions-for-the-insurance-lifecycle/pricing](/ja/products/solutions/solutions-for-the-insurance-lifecycle/pricing) [/ja/products/solutions/solutions-for-the-insurance-lifecycle/distribution](/ja/products/solutions/solutions-for-the-insurance-lifecycle/distribution) [/ja/products/solutions/solutions-for-the-insurance-lifecycle/underwriting](/ja/products/solutions/solutions-for-the-insurance-lifecycle/underwriting) [/ja/products/solutions/solutions-for-the-insurance-lifecycle/policy-management](/ja/products/solutions/solutions-for-the-insurance-lifecycle/policy-management) ### Aioi Nissay Dowa ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/customers/aa-customer-logos---350w/a-c/customer-logo-aioi-nissay-dowa--350w.jpg?h=350&iar=0&w=350) ### Aviva ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/customers/aa-customer-logos---350w/a-c/customer-logo-aviva--350w.jpg?h=350&iar=0&w=350) ### CAA Insurance ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/customers/aa-customer-logos---350w/a-c/customer-logo-caa--350w.jpg?h=350&iar=0&w=350) ### Church Mutual ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/project/guidewire/guidewire/customers/logos/customer-logo-church-mutual-350w.jpeg?h=350&iar=0&w=350) ### CIG ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/customers/aa-customer-logos---350w/a-c/customer-logo-capital-insurance-group--350w.jpg?h=350&iar=0&w=350) ### Great American ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/customers/aa-customer-logos---350w/d-i/customer-logo-great-american-insurance-group--350w.jpg?h=350&iar=0&w=350) ### Hanover ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/customers/aa-customer-logos---350w/t-z/customer-logo-the-hanover-insurance-group--350w.jpg?h=350&iar=0&w=350) ### Jewelers Mutual ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/project/guidewire/guidewire/customers/logos/customer-logo-jewelers-mutual-350x350.jpeg?h=350&iar=0&w=350) ### Hartford Mutual ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/customers/aa-customer-logos---350w/t-z/customer-logo-the-hartford--350w.jpg?h=350&iar=0&w=350) ### MeM ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/customers/aa-customer-logos---350w/j-q/customer-logo-mem--350w.jpg?h=350&iar=0&w=350) ### San Cristobal Seguros ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/customers/aa-customer-logos---350w/r-s/customer-logo-san-cristobal-seguros--350w.jpg?h=350&iar=0&w=350) ### WSIB Ontario ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/customers/aa-customer-logos---350w/t-z/customer-logo-wsib--350w.jpg?h=350&iar=0&w=350) ## Proven Experience, Earned Trust ### Mountain West Farm Bureau Chief Actuary [See Their Story](/ja/customers/success-stories/mountain-west-farm-bureau) ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/products/analytics/customer-quote-carousel--mwfb-daniel-sorensen.png?h=607&iar=0&w=1080) Any actuary will tell you that 80% of their time is spent taking care of data and 20% of their time is actually getting to do actuarial work. The advantage of Data Studio and Explore is I get to switch that. 20% of my time is data. 80% of my time is spent getting to do actuarial work, which will make the offerings and products and pricing that we have that much better. ### Capital Insurance Group Chief Information Officer [See Their Story](/ja/customers/success-stories/capital-insurance-group) ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/products/lifecycle/400-cig-michael-ackerman--400x267.png?h=267&iar=0&w=400) The way that we are consuming and utilizing the data gives us insight into all of our reporting, including operational and financial reporting. Any reporting that we have is built off of production reporting, agency performance, financial reporting, metrics, premium receivables, and claims. ### Aioi Nissay Dowa New Zealand Former COO [See Their Story](/ja/customers/success-stories/aioi-new-zealand) ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/products/insurancesuite/customer-quote-carouse--aioi-adrian-thompsonl--16x9--1080w.png?h=607&iar=0&w=1080) We’re already seeing that the automation for new business intake has been cut from 13 manual steps to get active and live in our system down to zero. We’re doing no steps, which means I can take in about double the business without growing my policy team at all. ## SEE WHAT OUR CUSTOMERS SAY Video ## More Resources ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/project/guidewire/guidewire/blog/thumbnails/blog-20201201-gw-cloud-560x320.png?h=320&iar=0&w=560) [Hanover’s BillingCenter Evolution with Capgemini](https://explore.guidewire.com/c/hanovers-billingcenter-evolution?x=qj8F1a)