---
title: "Trust and Security"
description: "Guidewire is committed to protecting our P&C customers’ data and ensuring that we help meet their compliance and regulatory requirements. Learn more."
url: "https://www.guidewire.com/ja/resources/help-and-support/trust-and-security.md"
language: "ja"
locale: "ja"
---

# Trust and Security

Guidewire is committed to protecting our P&C customers’ data and ensuring that we help meet their compliance and regulatory requirements. Learn more.

Trust and Security

At Guidewire, we know you trust your customer data with us. It is a centerpiece of our core value of integrity, which is why we’ve designed Guidewire Cloud with security and data privacy protection across all aspects of our service. We’re relentlessly committed to protecting our P&C customers’ data and ensuring that we help meet their compliance and regulatory requirements.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/hero-product--800x420.jpg?h=420&iar=0&w=786)

[Check Status](https://status.guidewire.com/)

Our commitment to building customer trust is demonstrated through a comprehensive set of compliance certifications and attestations.

## Security and Compliance

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/security-and-compliance-image.png?h=649&iar=0&w=648)

We understand that our customers rely on us to protect their sensitive data and that’s why security is at the heart of what we do.

Security

We're committed to maintaining the security and privacy of our customers' data by earning their trust through transparency in our practices and compliance with relevant laws, regulations, and industry standards.

Compliance

For additional information, including policies and industry-standard questionnaires, please refer to our trust profile on ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/logo-whistic--160x48.jpg?h=48&iar=0&w=160)

[View Profile](https://public-profile.whistic.com/55ebe1b8-59fd-47a0-a2a2-6c5c830b2245)

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/trust-heart-check--446x315-sm.png?h=315&iar=0&w=446)

## Security

We’ve assembled these resources to demonstrate to our P&C insurance customers how we secure our environment(s), our platform, and the practices we use to build secure products.

**Resources:

[https://developer.guidewire.com/how-we-approach-security-in-guidewire-cloud-part-1/](https://developer.guidewire.com/how-we-approach-security-in-guidewire-cloud-part-1/)**[Understand how we approach security in Guidewire Cloud](https://developer.guidewire.com/how-we-approach-security-in-guidewire-cloud-part-1/)

[Access tools to ensure consistent delivery quality](https://docs.guidewire.com/security/)

[View our Vulnerability Disclosure Policy](https://www.guidewire.com/contact-us/vulnerability-disclosure-policy/)

[Read our policy for details on how to report a vulnerability](https://www.guidewire.com/contact-us/vulnerability-disclosure-policy/)

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/trust-technology-privacy--446x315-sm.png?h=315&iar=0&w=446)

## Compliance

We encourage customers to review our compliance certifications, attestations, and penetration test summary reports.

**Resources:**

****[SOC1 & SOC2 Type 2 Reports](https://community.guidewire.com/s/topic/0TO3n000000eyvKGAQ/soc-reports?language=en_US)

[SOC Bridge Letters](https://community.guidewire.com/s/topic/0TO3n000000eyvZGAQ/soc-bridge-letters?language=en_US)

[ISO 27001 Certification](https://community.guidewire.com/s/topic/0TO3n000000eyvPGAQ/iso-27001?language=en_US)

[PCI DSS](https://community.guidewire.com/s/topic/0TO3n000000eyvLGAQ/pci-dss?language=en_US)

[External Security Assessments](https://community.guidewire.com/s/topic/0TO3n000000ezN4GAI/external-security-assessments?language=en_US)

## Our Commitment: Protecting Data Privacy for Our Customers

Guidewire is committed to the protection of our customers’ data. We ensure the privacy requirements of our customers and their customers’ data are met.

We follow essential privacy principles in our services as a commitment to our customers to safeguard and responsibly process their data as contractually permitted.

### Image Waterfall Slide 1 -1

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/icon-privacy--480w.png?h=480&iar=0&w=480)

## Privacy as a Commitment

We know that our customers are trusting us with their data and we take that responsibility seriously in order to protect personal data and meet data privacy requirements.

### Image Waterfall Slide 2 -1

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/icon-trust--480w.png?h=480&iar=0&w=480)

## Partners in Trust

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/trust-check-badge--446x315-sm.png?h=315&iar=0&w=446)

## ISO 27701 Certification

[View the Certification](https://community.guidewire.com/s/topic/0TO3n000000eyvUGAQ/iso-27701?language=en_US&_gl=1*1vqis99*_ga*MTIwMTU4NTUyNy4xNjYxNzkyNjgy*_ga_LN5WM89V7V*MTcxMDE5NjMxMC40OC4xLjE3MTAxOTcwNzcuNjAuMC4w)

As a commitment to our customers, we’ve obtained and continue to follow the principles of this standard as a data processor. The certification provides the requirements and guidelines for implementation and continuous improvement of an organization’s Privacy Information Management System (PIMS) as an extension to ISO/IEC 27001.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/trust-compass--446x315-sm.png?h=315&iar=0&w=446)

## Customer Commitment

A key privacy fundamental at Guidewire is to ensure we provide transparency on the processing and protection of your customer data. We make contractual commitments to you which describe our privacy and security obligations for the protection of your data within the services and products we deliver. Additionally, we make commitments to you to ensure our sub-processors have implemented technical and organizational measures to meet privacy and security requirements.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/messages-bubble-square-warning--446x315-sm.png?h=315&iar=0&w=446)

## Third Party Requests for Data

We know how important the customer data is that you entrust to us, and believe that any government request for data should be directed to the customer who owns and controls that data. We are committed to assisting you with Third Party requests for your data, following processes in a timely manner.

### Application Marketplace

[詳細はこちら](https://marketplace.guidewire.com/?_gl=1*8ax4er*_gcl_au*MTcxMzgxMjg1My4xNzQ4ODc4NDU1*_ga*NjgzODU2NzgzLjE3MzY1NDExODU.*_ga_LN5WM89V7V*czE3NTUwMTY0NDUkbzc2NiRnMSR0MTc1NTAxNzc5MyRqNTAkbDAkaDA.)

Guidewire Marketplace を通じて、システムの機能を拡張し、イノベーションを加速します。この厳選されたストアフロントは、事前に構築され検証済みのインシュアテック ソリューションと補完的なアプリケーションを幅広く提供しており、保険会社はカスタム開発のオーバーヘッドなしに新しい機能を迅速に展開し、提供サービスを強化できます。

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-1-2.svg?iar=0)

### ドキュメンテーション

[詳細はこちら](https://docs.guidewire.com/)

製品ドキュメント、実装ガイド、技術仕様の完全かつ最新のリポジトリにアクセスします。この信頼できるリソースは、システムの構成を最適化し、コンプライアンスを確保し、ライフサイクル全体でプラットフォームの有用性を最大化するための貴重なリファレンスとして機能します。

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-2-2.svg?iar=0)

### コンサルティングパートナーおよびテクノロジーパートナー

[詳細はこちら](/ja/partners/for-guidewire-partners-partnerconnect/consulting-partners)

業界で最も広範な認定コンサルティングおよびテクノロジーパートナーのエコシステムにアクセスします。これらの信頼できるアドバイザーは、実績のある方法論を活用して、実装を迅速化し、インテリジェントなスケーリングを促進し、初日からコアシステムの近代化イニシアチブの確実な提供を保証します。

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-3-3.svg?iar=0)

### 開発者リソース

[詳細はこちら](/ja/developers/developer-resources)

堅牢な開発者ツール、包括的な SDK、API ドキュメントにより、IT チームとインテグレーターを支援します。これらのリソースは、既存のエンタープライズ アーキテクチャとの緊密なカスタマイズとシームレスな統合を促進し、Guidewire がお客様固有のビジネス要件に正確に適応できるようにします。

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-4-2.svg?iar=0)

### 顧客コミュニティとコラボレーショングループ

[詳細はこちら](https://community.guidewire.com/s/group/CollaborationGroup?_gl=1*1myrjuh*_gcl_au*MTcxMzgxMjg1My4xNzQ4ODc4NDU1*_ga*NjgzODU2NzgzLjE3MzY1NDExODU.*_ga_LN5WM89V7V*czE3NTUwMTY0NDUkbzc2NiRnMSR0MTc1NTAxNzc5MCRqNTMkbDAkaDA.)

Guidewire の活気に満ちたグローバルな顧客コミュニティに参加して、ベストプラクティスを共有し、洞察を交換し、同様の課題に直面している仲間とソリューションで協力しましょう。この集合知はイノベーションを加速し、成功への共通の道を育みます。

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-5-3.svg?iar=0)

### Guidewire イベント

[詳細はこちら](/ja/about/events)

Guidewire Connections、Insurance Forums、Developer Forums などのグローバルな集まりで、Guidewire の専門家、顧客、業界のリーダーとつながりましょう。当社のイベントは、世界的な業界を現地の視点と結び付け、新たなトレンド、実用的なソリューション、同業者とのコラボレーションへの直接的なアクセスを提供します。アイデアを交換し、専門知識を強化するための信頼できるスペースとして設計されており、お客様が変化に対応し、自信を持って戦略を策定するのに役立つ知識と洞察を構築します。

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-6-2.svg?iar=0)

### 信頼とセキュリティ

[詳細はこちら](/ja/resources/help-and-support/trust-and-security)

厳格なセキュリティプロトコルと業界のベストプラクティスに基づいて構築されたプラットフォームで、自信を持って運用できます。Guidewireは、データプライバシー、規制コンプライアンス、システムの回復性を優先し、機密性の高い保険契約者情報と重要な事業運営を管理するために必要な基本的な信頼を提供します。

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-7-2.svg?iar=0)

### サポート、教育、トレーニング

[詳細はこちら](https://education.guidewire.com/)

専任のGuidewireサポートにより投資を最大限に活用し、継続的な運用安定性と迅速な問題解決を保証します。包括的な教育プログラムと専門的なトレーニングカリキュラムにより、ビジネスユーザーから技術スペシャリストまで、チームがGuidewireの機能を習得し、最適なビジネス成果を推進できるようになります。

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-9.svg?iar=0)

## Guidewire はコネクテッドエクスペリエンスです

変化する保険業界で成功するために必要なものがすべてここにあります。厳選されたアプリケーションから、信頼できるパートナー、トレーニング、業界とのコラボレーションまで、Guidewire はそのすべてを 1 か所でつなぎます。

## Learn More About Trust and Security

Request a call, schedule a demo, or ask a question.