COUNTRY Financial Selects Guidewire Solution for Claims Management

COUNTRY Financial Selects Guidewire Solution for Claims Management

Guidewire ClaimCenter™ to help insurance and financial services provider enhance operational efficiencies and enrich user experience
FOSTER CITY Calif., 2018年10月10日

COUNTRY Financial, an Illinois-based insurance and financial services provider, and Guidewire Software, Inc. (NYSE: GWRE), provider of the industry platform Property and Casualty (P&C) insurers rely upon, today announced that COUNTRY Financial has selected Guidewire ClaimCenter™ as its new claims management solution to replace its homegrown system. The company will implement the solution by line of business, beginning with Auto.

“Guidewire’s product maturity, market share and industry-proven track record of successful implementations were important factors in our decision-making process,” said Steve Denault, executive vice president, Enterprise Customer Operations, COUNTRY Financial. “Our customers’ claims experience has always been extremely critical to our value proposition, resulting in high scores in J.D. Power’s annual claims satisfaction rankings. ClaimCenter gives us a modern software technology platform to continue delivering value to our claims organization and enriching the overall experience for our employees and customers.”

Brad Hildestad, chief information officer of COUNTRY Financial, said, “With ClaimCenter, we have a solution that does the heavy lifting for our claims department employees, streamlining and automating time-consuming manual processes and freeing them to focus on serving our customers. ClaimCenter gives us the crucial ability to implement technology changes and access previously unstructured and unusable claims data to reduce leakage and identify fraud quickly and easily.”

Hildestad added, “We will also be able to take advantage of the accelerators available in the Guidewire Marketplace™ to work with InsurTechs currently influencing the claims market that are a part of the industry-leading Guidewire PartnerConnect™ partner ecosystem.”

“We welcome COUNTRY Financial to the Guidewire customer family,” said Steve Sherry, Chief Sales Officer, Guidewire Software. “We are humbled that ClaimCenter will help COUNTRY Financial continue its mission to protect its customers and help meet their financial security needs.”

ガイドワイアについて

Guidewireは、損害保険会社の事業戦略の為に必要不可欠なプラットフォームです。弊社では、デジタル、期間業務システム、データ分析、機械学習における知見を結集したプラットフォームを、クラウドサービスとして提供しています。大小問わず、世界40カ国で540社以上の損害保険会社がガイドワイア製品を採用しています。

弊社はお客様のパートナーとして、損害保険会社におけるより良いサービスの提供とお客様満足度向上を支援する為に尽力しています。研究開発チームとパートナーエコシステムによって、これまでに1,600以上のプロジェクト成功実績があります。Marketplaceではシステム連携、ローカリゼーション、イノベーションを促進する100以上のアプリケーションを提供しています。

詳細はwww.guidewire.com.jaをご覧ください。X(旧Twitter)公式アカウントとLinkedIn(英文)も併せてご覧ください。

報道関係者の方の お問い合わせ先

お問い合わせ

Email: pr@guidewire.com