Our Approach

We aspire to be your partner

We are software specialists
 

Our core competency is software development. We hold ourselves accountable for ensuring that our customers have the necessary technology solutions to execute on their promises to policyholders over the long term. We invest heavily in R&D—more than 2,000 person-years to date—to develop a platform that evolves to meet our customers' current and future needs. 

We are focused on your success
 

We prioritize customer success above all and, together with our customers and partners, have an exceptional track record as measured by implementation success and business value. More than 400 implementations of Guidewire products have been completed or are in progress. We've helped our customers execute a wide variety of projects, including:

  • Phased implementation of core systems by business function (underwriting, claims, and billing), line of business, and region
  • Greenfield projects, in which an entire core-system suite is implemented at once to support business expansion
  • Implementations of systems to support new companies
  • Implementations of digital engagement systems

As a result, we are fortunate to be able to facilitate the sharing of ideas within the insurance community and to incorporate global insights into our platform. 

We are committed to property and casualty insurance
 

We believe that property and casualty insurance plays a vital role in enabling society to function. We consider ourselves to be part of the global community of property and casualty insurers, and we are committed to playing our part to improve how insurers engage and empower their customers.